Badge Checker/ Access Control Rover

Phoenix•Huntsville, AL

38d

About The Position

Responsible for the day-to-day operation of a reception desk or door entrance to a secure building on a military facility. Answers and responds to phone calls and e-mail messages. Checks credentials for persons entering the building and ensures that visitors are verified and annotated on a logbook and ensures that visitors are escorted into the building by the appropriate individual designed as their escort.

Requirements

High School Diploma or GED preferred.
1-2 years' experience in an office setting.
Proficiency with Microsoft Office suite and general computer operation is required.
Working knowledge of answering phones and greeting visitors.
Must have an active Secret Security Clearance.
Must be able to successfully complete a background check and receive favorable pre-employment drug screen results.
Must be authorized for coverage under agency insurance if operating agency vehicle, have good driving record, valid Alabama driver's license, and/or required level of personal auto insurance.
Ability to communicate with tact and maintain confidentiality.
Adequate ability to communicate in spoken conversation - adequate volume speech.
Adequate ability in writing/reading.
Ability to effectively build and maintain positive working relationships with management, customers, and peers.
Superior listening, verbal, and written communication skills.
Adequate hearing required for conversation, telephone use, and emergency information systems.
Ability to be independently mobile on all surfaces and situations.
Ability to move safely around work area.
Ability to retrieve items from high and low areas.
Ability to perceive size, discrimination, temperature, shapes, and/or textures.
Physical stamina to work at least 8 hours per day.
Must be able to change routine in a positive manner.
Must be able to follow through on assignments independently.
Must have good organizational skills.
Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
Must possess effective oral and written communication and interpersonal skills.
Must be able to maintain confidentiality.
Must have stable work behaviors on a daily basis.
Must have adequate individual coping skills.
Must be able to maintain good work attendance.
Must be able to resolve problems, handle conflict and make effective decision even in emergency situations.
Must be able to exercise good judgment in an effort to maintain a safe work environment.

Nice To Haves

Experience with security regulations required for working in secure buildings

Responsibilities

Greets visitors at front door or from reception desk at assigned building.
Ensures that people entering the building have adequate credentials.
For visitors without credentials, ensures that individuals show identification (photo ID), and sign the visitors' log.
Contact the staff person in the building by phone who will be escorting the visitor into the building.
Ensure that visitors exiting the building sign out on the log and return their visitor's pass.
Answers phone at reception desk, and routes calls to appropriate individual.
Reads and responds to e-mails from supervisors and customers.
Efficient with the Onguard system.
Some positions require driving to and from various locations on a Military facility.
Other duties as assigned.