Background Screening Specialist, Drug & Occupational Health

Ministry Brands • Tampa, FL

1d • Hybrid

About The Position

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations, serving more than 95,000 customers. The company is a fast-growing, globally recognized background screening company accredited by the Professional Background Screening Association (PBSA) with locations in Tulsa, Oklahoma, and Tampa, Florida. This role is for a Background Screening Specialist on the Drug and Occupational Health team. The purpose of this position is to be the trusted voice in background screening by providing a unique experience that conveys visionary leadership, passion for service, and commitment to excellence.

Requirements

• 3+ months of related experience in verifications, criminal research, customer support, or a customer-facing role
• Basic level of skill in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
• Demonstrated ability to learn and understand basic office software applications
• Excellent verbal and written communication, organization and follow-up skills
• Strong relationship-building skills and the ability to work both individually and as a member of a team
• Ability to work effectively and accurately within a fast-paced, deadline-driven environment
• Ability to add, subtract, multiply, and divide into all units of measure using whole numbers, common fractions, and decimal

Nice To Haves

• A two-year degree from a college or technical school or an equivalent combination of education and experience is preferred

Responsibilities

• Ensure accurate and prompt turnaround on all search results
• Deliver completed reports
• Call/email collection sites and labs
• Provide and maintain an in-depth working knowledge of all searches and client guidelines
• Input thorough and accurate notes when determining the adjudication result on an applicant
• Schedule and order drug tests
• Meet personal and team qualitative and quantitative production targets

Benefits

• Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
• Flexible paid time off – We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
• Paid parental leave – We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
• Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
• Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
• Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.
• Quarterly Incentive Program - Associates in this role may receive bonus payments each quarter in which the Protection division achieves its financial targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees