Background Investigator

City of Austin

1d • Onsite

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Job Description: Purpose: Under general supervision performs duties related to the intake, screening, investigation, and compliance of applicants during the hiring process.

Requirements

• Graduation from an accredited high school or equivalent, plus six (6) years’ experience in civil service or corporate background investigations.
• OR Six (6) years as a law enforcement officer conducting criminal and/or administrative investigations.
• Must be able to obtain National Crime Information Center (NCIC) and Texas Crime Information Center (TCIC) certification within six (6) months of employment.
• Knowledge of applicable processes, techniques, and methods.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of city practice, policy, and procedures.
• Knowledge of Texas Commission on Law Enforcement rules and regulations.
• Skill in oral and written communication
• Skill in interviewing techniques
• Skill in using computers and related software applications.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in handling conflict and uncertain situations.
• Skill in running, reading, and interpreting criminal histories
• Ability to work with frequent interruptions and changes in priorities.
• Ability to manage conflicts and concerns.
• Ability to understand and communicate technical information.
• Ability to exercise discretion in confidential matters.
• Ability to write clear and concise memorandums, analytical reports, and detailed reports and summaries.
• Ability to reorganize and recommend process improvement.
• Ability to lead and train others.
• Ability to establish and maintain effective working relationships with other city employees and the public.

Nice To Haves

• Previous law enforcement experience.
• Familiarity with Austin Police Department (APD) processes and procedures.
• Prior experience conducting background investigations for law enforcement positions.

Responsibilities

• Investigates personal background of candidates for employment with the Austin Police Department.
• Review submitted electronic background history statement and supporting documents from applicant for completeness and accuracy; and to check for omissions, errors, inconsistencies, and falsifications.
• Communicate with applicants to discuss the background investigative process.
• Obtain and review offense reports, witness statements, credit reports, and other documents to determine if the candidate has the appropriate background to become a police officer.
• Identify, locate, and interview independent witnesses to the character and personal history of the candidate.
• Develop secondary references and make additional inquires to assist in determining credibility of information obtained.
• Compile an electronic background investigative packet to include a detailed summary of information found during the investigative process.
• Obtain and review applicant records from the FBI, Texas DPS, and county and municipal law enforcement agencies in accordance with TCOLE and Department policy.
• Update and document any changes in applicant status and/or changes to applicant Background History Statement.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees