Background Investigator

J&R Schugel Trucking, Inc. • New Ulm, MN

just now

About The Position

Background Investigator is responsible for ensuring driver files are accurate, completed and processed in a timely manner.

Requirements

• High School Diploma or General Education Degree (GED) equivalent.
• Intermediate knowledge of Microsoft Suite and the Internet.
• Ability to type a minimum of 35 wpm.
• Able to read, write, and speak the English language fluently.
• Strong organizational skills.
• Highly detailed oriented.
• Ability to multi-task in a fast-paced environment.
• Good oral and written communication skills.
• Must be customer service oriented.
• Ability to collaborate with peers on and off-site.
• Positive and professional attitude.
• Familiar with or willing to become familiar with DOT regulations and rules as it pertains to the qualifications of driving a truck for the company.

Nice To Haves

• General office experience preferred.
• Experience in the transportation industry preferred.
• Tenstreet experience desired.

Responsibilities

• Background Investigators work closely with Driver Recruiters to ensure that each driver file is complete and ready for orientation or certification class.
• Audits and review files to ensure compliance with J&R Schugel Trucking, Inc. and Department of Transportation (DOT) standards.
• Ensures application is completed to its entirety.
• Reviews employment information (DAC, PRE, and PSP) and confirms that all jobs are listed on the application.
• Verifies the previous 3-year work history (including non-DOT employment) and ensures the last 10 years of previous employment is on the application.
• Documents the attempts to obtain previous employment verifications and record three-good faith attempts from at least three different methods (i.e. fax, email, phone, etc.).
• Reviews accidents on PSP and MVR If there are any accidents reported, update the application to reflect the report. If accident report is needed tag Recruiter and BI Supervisor.
• Reviews tickets and violations on PSP and MVR. If there are any tickets or violations reported, update the application to reflect the report.
• Review criminal background records (i.e. Discover Plus/Supp Crim). If there is a criminal record that comes back adverse ensure that the application reflects the report, any red flags bring to the attention of the Recruiting Director.
• Responsible for ensuring the employment verifications are completed to their entirety including the current/last employers after they are in orientation and CONFIA is signed by the driver.
• Brings all questionable verifications to the attention of the BI Supervisor for review.
• Any adverse information that comes back while driver is in orientation should be sent to Director of Recruiting and BI Supervisor.
• Files are completed and accurate within 30-days of hire.
• Maintains strict confidentiality for all sensitive information, including but not limited to social security numbers, drug screen results, physicals, medical information, addresses, phone numbers, etc.
• Assists department with projects (i.e. welcome packets, postcards, campaigns, etc.).
• Willing to assist other co-workers and work as a team to achieve company goals.
• Performs other duties as assigned or directed by Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees