Background Investigator and Travel Coordinator

J&R Schugel Trucking, Inc.•New Ulm, MN

About The Position

POSITION SUMMARY Responsible for ensuring driver files are accurate, completed and processed in a timely manner as well as booking travel for new or current drivers. ESSENTIAL FUNCTIONS Background Investigators work closely with Driver Recruiters to ensure that each driver file is complete and ready for orientation or certification class. Audits and review files to ensure compliance with J&R Schugel Trucking, Inc. and Department of Transportation (DOT) standards. Ensures application is completed to its entirety. Reviews employment information (DAC, PRE, and PSP) and confirms that all jobs are listed on the application. Verifies the previous 3-year work history (including non-DOT employment) and ensures the last 10 years of previous employment is on the application. Documents the attempts to obtain previous employment verifications and record three-good faith attempts from at least three different methods (i.e. fax, email, phone, etc.). Reviews accidents on PSP and MVR If there are any accidents reported, update the application to reflect the report. If accident report is needed tag Recruiter and BI Supervisor. Reviews tickets and violations on PSP and MVR. If there are any tickets or violations reported, update the application to reflect the report. Review criminal background records (i.e. Discover Plus/Supp Crim). If there is a criminal record that comes back adverse ensure that the application reflects the report, any red flags bring to the attention of the Recruiting Director. Responsible for ensuring the employment verifications are completed to their entirety including the current/last employers after they are in orientation and CONFIA is signed by the driver. Brings all questionable verifications to the attention of the BI Supervisor for review. Any adverse information that comes back while driver is in orientation should be sent to Director of Recruiting and BI Supervisor. Files are completed and accurate within 30-days of hire. Maintains strict confidentiality for all sensitive information, including but not limited to social security numbers, drug screen results, physicals, medical information, addresses, phone numbers, etc. Assists department with projects (i.e. welcome packets, postcards, campaigns, etc.). Willing to assist other co-workers and work as a team to achieve company goals. Coordinate with recruiters for booking travel and lodging for new hires to come to orientation by airplane or bus tickets. Call drivers when booking travel regarding their preferences and email itineraries to necessary people and upload into Tenstreet. Coordinate with operations, human resources and safety department for travel arrangements and lodging for current drivers as needs arise. Assist managing travel spreadsheet with updates of travel arrangements and email daily to the distribution list. Review and analyze travel expenditures and make suggestions to senior management on changes to the corporate travel policy to ensure the most effective travel arrangements are being made. Assist Director of Recruiting in negotiating lodging rates with hotels near company facilities for drivers and office staff. Reconcile and allocate invoices for vendors used for travel and lodging (i.e. hotels, Lyft, etc.). Communicate with JRS shuttle driver on pick up times. Reporting as requested. Performs other duties as assigned or directed by Supervisor. J&R Schugel is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, ancestry, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, use of lawful consumable products or any other status protected by law. We are committed to fair and transparent pay practices for all employees. Compensation decisions can be based on experience, job responsibilities, and market pay insights. For information about our offered benefits please visit our benefits page https://jrschugelbenefits.com/.

Requirements

High School Graduate or General Education Degree (GED) equivalent.
1 or more years of administrative/clerical experience.
Experience booking hotels and transportation (i.e. flights, bus tickets, Amtrak, etc.).
Proficient knowledge of Microsoft Suite.
Ability to type a minimum of 35 wpm.
Able to read, write, and speak the English language fluently.
Strong organizational skills.
Highly detailed oriented.
Ability to multi-task in a fast-paced environment.
Good oral and written communication skills.
Must be customer service oriented.
Ability to collaborate with peers on and off-site.
Positive and professional attitude.
Familiar with or willing to become familiar with DOT regulations and rules as it pertains to the qualifications of driving a truck for the company.

Nice To Haves

Experience in the transportation industry strongly preferred.
AS/400 and Tenstreet experience strongly desired.

Responsibilities

Ensuring driver files are accurate, completed and processed in a timely manner
Booking travel for new or current drivers
Audits and review files to ensure compliance with J&R Schugel Trucking, Inc. and Department of Transportation (DOT) standards
Ensures application is completed to its entirety
Reviews employment information (DAC, PRE, and PSP) and confirms that all jobs are listed on the application
Verifies the previous 3-year work history (including non-DOT employment) and ensures the last 10 years of previous employment is on the application
Documents the attempts to obtain previous employment verifications and record three-good faith attempts from at least three different methods (i.e. fax, email, phone, etc.)
Reviews accidents on PSP and MVR If there are any accidents reported, update the application to reflect the report. If accident report is needed tag Recruiter and BI Supervisor
Reviews tickets and violations on PSP and MVR. If there are any tickets or violations reported, update the application to reflect the report
Review criminal background records (i.e. Discover Plus/Supp Crim). If there is a criminal record that comes back adverse ensure that the application reflects the report, any red flags bring to the attention of the Recruiting Director
Responsible for ensuring the employment verifications are completed to their entirety including the current/last employers after they are in orientation and CONFIA is signed by the driver
Brings all questionable verifications to the attention of the BI Supervisor for review
Any adverse information that comes back while driver is in orientation should be sent to Director of Recruiting and BI Supervisor
Files are completed and accurate within 30-days of hire
Maintains strict confidentiality for all sensitive information, including but not limited to social security numbers, drug screen results, physicals, medical information, addresses, phone numbers, etc
Assists department with projects (i.e. welcome packets, postcards, campaigns, etc.)
Willing to assist other co-workers and work as a team to achieve company goals
Coordinate with recruiters for booking travel and lodging for new hires to come to orientation by airplane or bus tickets
Call drivers when booking travel regarding their preferences and email itineraries to necessary people and upload into Tenstreet
Coordinate with operations, human resources and safety department for travel arrangements and lodging for current drivers as needs arise
Assist managing travel spreadsheet with updates of travel arrangements and email daily to the distribution list
Review and analyze travel expenditures and make suggestions to senior management on changes to the corporate travel policy to ensure the most effective travel arrangements are being made
Assist Director of Recruiting in negotiating lodging rates with hotels near company facilities for drivers and office staff
Reconcile and allocate invoices for vendors used for travel and lodging (i.e. hotels, Lyft, etc.)
Communicate with JRS shuttle driver on pick up times
Reporting as requested
Performs other duties as assigned or directed by Supervisor