B2B Sales Support Coordinator

Staples Retail

25d•Remote

About The Position

As the B2B Sales Coordinator, you will be responsible for providing support services to Business Development Mangers and Account Managers for accounts deemed strategic in scope on a regional or national level requiring coordination. Working in partnership with the sales team, you will assist with ordering process and verify shipping and on time delivery where required, and work with vendor partners to coordinate for production. You will support sales teams with communication to the sales team, store teams, and customers on projects, and to help ensure that customer service is a priority. Specifically, You Will: Collaborate with others and administers project requests from multiple contacts for digital and specialty print requirements. Assist the Business Development Managers and Account Managers with accounts that are at a regional or national level requiring help on ordering process, and shipping to multiple locations. Work with vendor partners and coordinate multiple projects. Partner with Territory Sales Managers to determine accounts that require administrative support from the B2B sales Coordinator. Ensure quotations match original order specifications and manage change requests. Ensure customer orders stay on track and arrive to customer’s destination when promised. Directly support strategic accounts (administration, logistics). At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

Requirements

Communication skills in both languages is an asset, but only English is required.
1-2 Years experience in the graphic arts & printing industry with specific background in print
College or technical school diploma in graphic arts or related discipline
Understanding of steps involved in the printing process.
Computer literacy-experience of using software programs routines.
Knowledge of computer programs such as Microsoft office.
Mathematical Skills-ability to understand basic and complex mathematical calculations.
Curious
Approachable
Passionate
Solution finder

Responsibilities

Collaborate with others and administers project requests from multiple contacts for digital and specialty print requirements.
Assist the Business Development Managers and Account Managers with accounts that are at a regional or national level requiring help on ordering process, and shipping to multiple locations.
Work with vendor partners and coordinate multiple projects.
Partner with Territory Sales Managers to determine accounts that require administrative support from the B2B sales Coordinator.
Ensure quotations match original order specifications and manage change requests.
Ensure customer orders stay on track and arrive to customer’s destination when promised.
Directly support strategic accounts (administration, logistics).