Remote - B2B Lifecycle Marketing Manager

Green Dot Corporation
7dRemote

About The Position

We’re looking for a B2B Lifecycle Marketing Manager with deep expertise in CRM and marketing automation to help drive engagement and retention for our prospects and potential customers. This role is ideal for a marketer who thrives at the intersection of technology, data, and customer experience — someone who can translate strategic goals into well-crafted, automated campaigns that educate, empower, and build lasting brand reputation. You’ll manage end-to-end lifecycle programs across the sales funnel ensuring each communication adds value and drives engagement.

Requirements

  • Bachelor’s degree required.
  • 4–6 years of experience in lifecycle, CRM, or marketing automation (preferably within fintech, banking, or other regulated industries).
  • Expertise in Salesforce Marketing Cloud or a comparable automation platform (Iterable, Braze, HubSpot, etc.).
  • HTML proficiency for mobile-optimized email templates.
  • Strong project management and cross-functional collaboration skills.
  • Detail-oriented with excellent organization and time management.
  • Strong analytical mindset with experience interpreting campaign performance data.
  • Excellent verbal and written communication skills.
  • Comfortable working in a fast-paced environment that values accuracy, compliance, and innovation.

Nice To Haves

  • Basic SQL knowledge preferred.

Responsibilities

  • Lifecycle Campaign Execution Build, QA, and deploy dynamic engagement programs using Salesforce Marketing Cloud Account Engagement (or similar platform).
  • Translate lifecycle and brand strategies into targeted journeys that guide customers through the enterprise sales funnel.
  • Collaborate with business development, product and creative teams to develop messaging that’s relevant, compliant, and aligned with our brand voice.
  • Test, optimize, and personalize communications to improve engagement, activation, and retention rates.
  • Customer Journey Management Map and continuously refine customer touchpoints to reduce friction and increase prospect engagement.
  • Partner with data and product teams to leverage behavioral triggers that deliver timely, contextual messages.
  • Advocate for customer-centric communication by identifying opportunities to drive engagement and key KPIs.
  • Content & Quality Assurance Design and code mobile-responsive emails using HTML and templates.
  • Proofread and QA campaign content for clarity, accuracy, and compliance.
  • Ensure messaging is visually consistent, accessible, and aligned with brand guidelines.
  • Data, Reporting & Optimization Manage segmentation and audience targeting based on behavioral, transactional, and industry data.
  • Track and report on key performance metrics (deliverability, engagement, prospect activity)
  • Use insights to inform campaign strategies, improve automation workflows, and strengthen the B2B marketing program.
  • Support email deliverability best practices and maintain healthy sender reputation.
  • Compliance & Governance Ensure all communications comply with financial marketing regulations and consumer protection laws (including CAN-SPAM, TCPA, and data privacy requirements).
  • Maintain the highest standards of accuracy and transparency in all customer communications.
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