B2B Account Coordinator

High 5 Games•Mahwah, NJ

About The Position

We are seeking a detail-oriented and proactive B2B Account Coordinator to support our network of iGaming operator partners and the B2B Account Management team. In this role, you will assist with day-to-day account operations, game launches, reporting, and partner communications to ensure smooth execution and high partner satisfaction. This position is ideal for someone looking to grow their career in iGaming account management and business development. About High 5: Join the leader of the fastest-growing segment of online entertainment – Casino Gaming. Developing for the land-based, online, mobile, and social markets, High 5 has created hundreds of games that are played in 150 countries on six continents. High 5 is actively building out the most entertaining social casino gaming experience on both web and mobile platforms, offering a very dynamic, multi-disciplinary, high- learning environment for you to grow within. High 5 employs a diverse and eclectic group of talented professionals, from brilliant Mathematicians, Software Engineers and Game Designers who construct the technology platforms, to decision-enabling Data Scientists who aggregate data feeds from around the globe, to universe-expanding Artists whose imaginations allow them to craft intricate new worlds. Life at High 5 is anything but ordinary. See us at https://www.high5games.com/

Requirements

Strong organizational and time-management skills
Excellent written and verbal communication skills
High attention to detail and ability to manage multiple tasks simultaneously
Comfort working with data, spreadsheets, and performance reports
Ability to collaborate cross-functionally in a fast-paced environment
Interest in iGaming, casino games, and digital entertainment
Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field, or equivalent relevant experience
1–3 years of experience in account coordination, account support, operations, or business development

Nice To Haves

Experience in iGaming, online casino, or land-based gaming is strongly preferred
Exposure to B2B relationships, partner support, or client services is a plus
Familiarity with iGaming KPIs (GGR, retention, engagement) is preferred but not required
Experience working with cross-functional teams is a plus.

Responsibilities

Support B2B Account Managers in managing assigned iGaming operator accounts
Assist with game launch coordination, including timelines, documentation, and internal handoffs
Prepare and maintain partner performance reports (GGR, engagement, retention, etc.)
Track KPIs and flag trends, issues, or opportunities to Account Managers
Coordinate partner requests with internal teams (Product, Compliance, Marketing, Tech)
Help execute promotional campaigns, feature placements, and marketing initiatives
Maintain accurate account records, launch trackers, and partner documentation
Assist with meeting preparation, follow-ups, and action item tracking
Support account renewals, upsell preparation, and new partnership evaluations as needed
Ensure timely communication and high-quality service for all partner inquiries.