AVS Digital Project Management Leader

Alcon•Fort Worth, TX

2d•Onsite

About The Position

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the AVP Digital Project Management Leader, you are responsible for leading and supervising multiple digital projects from start to finish, ensuring timely, within-scope, and budget-compliant completion. You will drive strategic initiatives and foster continuous improvement across the organization by guiding and managing others. This role will be on-site in Fort Worth, Texas and a typical day will include: Strategic Leadership and Vision Establish and communicate annual vision, goals, and objectives for the Global AVS Project Managers’ Team to align with company strategies. Champion change management initiatives to support global digital transformation. Project Management and Team Leadership Lead and mentor a dedicated team, ensuring milestones are met and fostering a collaborative, high-performance culture. Demonstrate strong ability to unite cross-functional teams and drive consensus across diverse groups. Global Ecosystem Development Develop operational readiness processes, documentation, and dry-run testing for AVS integrations. Optimize customer workflows and E2E processes for seamless global interoperability. Continuous Improvement and Issue Resolution Implement GAP analysis plans to resolve systemic issues during integrations. Provide detailed reports to R&D, Digital Health, Regional teams, and cross-functional partners on challenges and opportunities. Systems Enhancement and Initiative Support Identify and support strategic opportunities to enhance systems, tools, and initiatives critical to AVS success. Policy and Procedure Development Create and maintain departmental policies and SOPs to streamline delivery and integration processes. Coordinate remote delivery and integration of digital products globally. Customer Engagement and Project Alignment Develop and customize Procedures and templates for global regions. Maintain strong alignment and communication with key internal and external stakeholders. Performance Metrics and Continuous Improvement Define and manage KPIs and OKRs to measure integration effectiveness and drive operational excellence. Global Customer Site Profile Management Oversee a comprehensive Global Customer Site Profile Tool to track AVS integration journeys.

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
The ability to fluently read, write, understand and communicate in English
7 Years of Relevant Experience
5 Years of Demonstrated Leadership
Travel globally (25–30%).

Nice To Haves

Project Management certifications: PMP, Agile Scrum, Lean Six Sigma, Black Belt
Experience delivering integration solutions for healthcare customers.
Experience leading technical teams.
Strong communication, leadership, and decision-making skills.
Proven project management experience in complex environments.
Expertise with Microsoft, Copilot, and AI tools.
Ability to pitch formal presentations and negotiate effectively.
Technical experience: configuring/supporting hospital networks, firewalls, VPN, HITECH requirements.
Creative problem-solving and successful IT project delivery track record.
Excellent verbal and written communication skills are required, with the ability to confidently engage in daily conversations.
Additional languages are a plus.
IT certifications or computer network experience.
Experience with HIPAA, HITECH, security, and privacy compliance.
EMR and DICOM communication knowledge.
Global team leadership and change management experience.
Coaching and personnel development skills

Responsibilities

Establish and communicate annual vision, goals, and objectives for the Global AVS Project Managers’ Team to align with company strategies.
Champion change management initiatives to support global digital transformation.
Lead and mentor a dedicated team, ensuring milestones are met and fostering a collaborative, high-performance culture.
Demonstrate strong ability to unite cross-functional teams and drive consensus across diverse groups.
Develop operational readiness processes, documentation, and dry-run testing for AVS integrations.
Optimize customer workflows and E2E processes for seamless global interoperability.
Implement GAP analysis plans to resolve systemic issues during integrations.
Provide detailed reports to R&D, Digital Health, Regional teams, and cross-functional partners on challenges and opportunities.
Identify and support strategic opportunities to enhance systems, tools, and initiatives critical to AVS success.
Create and maintain departmental policies and SOPs to streamline delivery and integration processes.
Coordinate remote delivery and integration of digital products globally.
Develop and customize Procedures and templates for global regions.
Maintain strong alignment and communication with key internal and external stakeholders.
Define and manage KPIs and OKRs to measure integration effectiveness and drive operational excellence.
Oversee a comprehensive Global Customer Site Profile Tool to track AVS integration journeys.