AVP – Technology Operations Innovation, Automation & Quantum Protection

AT&T•Jersey City, NJ

1d•Onsite

About The Position

AVP – Technology Operations Innovation, Automation & Quantum Protection Role Overview: The AVP, Technology Operations Innovation, Automation & Quantum Protection is a senior leadership position responsible for developing, managing, and executing the organization’s strategy for technology operations and identity and access management (IAM), with a distinct focus on AI, automation, and quantum-resistant technologies. This leader drives the adoption of advanced methodologies to modernize identity governance, authentication, federation, and privileged access management, delivering seamless, secure, and user-centric experiences. The AVP partners closely with digital technology, security, legal, compliance, and customer experience teams to deliver scalable, compliant, and future-ready IAM solutions. This position can be based in Dallas, Charlotte, NJ or Atlanta. This role requires in-office presence 5 days per week and relocation assistance can be provided. Key Responsibilities: IAM Strategy & Innovation: Develop and execute the IAM modernization strategy, integrating AI-driven automation, quantum-resistant security, and innovative identity verification methods to align with business goals and regulatory requirements. Lead the adoption of advanced technologies, including applied AI and automation, to optimize identity governance, authentication/authorization, and privileged access. Technology Integration & Continuous Improvement: Collaborate with product, engineering, and security teams to embed AI-powered and automated solutions into IAM platforms, applications, and digital services. Monitor, analyze, and report on automation effectiveness; recommend and implement improvements using AI and automation to enhance identity verification, fraud detection, and customer experience. Industry & External Leadership: Stay current with industry trends, emerging technologies, and best practices in IAM, AI, quantum computing, automation, and security. Track and codify guidance on IAM and AI standards and frameworks (such as OAuth, OpenID Connect, SAML, NIST AI RMF, MITRE ATLAS) for secure AI deployment in identity contexts. Engage with external partners and vendors to evaluate and manage IAM-related products, services, and AI/quantum-driven solutions. Required Qualifications: Bachelor’s degree in Computer Science, Information Security, or related field. 15+ years of experience in identity and access management, including at least 10 years in a leadership role guiding modernization programs and platform teams. Extensive experience with API authentication and integration of identity solutions with customer-facing digital platforms. Demonstrated experience implementing and managing AI technologies, automation, and quantum innovations within IAM (e.g., machine learning for identity verification, behavioral analytics, automated fraud detection, ML-based anomaly detection, risk scoring, adaptive authentication, intelligent access provisioning). In-depth understanding of IAM technologies, protocols, and standards (e.g., OAuth, OpenID Connect, SAML). Deep knowledge of compliance requirements and privacy regulations/frameworks impacting identity and AI (NIST AI RMF, ISO/IEC 27001, PCI, GDPR/CCPA). Proven track record in project management and cross-functional team leadership. Outstanding communication, stakeholder management, and problem-solving skills. Preferred Qualifications: Relevant certifications are a plus. Key Traits: Strategic Visionary: Ability to define and drive long-term IAM and technology modernization strategies aligned with business objectives. Technical Expertise: Deep knowledge in IAM, AI integration & automation, API authentication and innovation in identity security. Innovative Leader: Passion for continuous learning and applying emerging technologies such as quantum-resistant security. Collaborative Influencer: Skilled in cross-functional collaboration and stakeholder management. Customer-Centric: Committed to delivering secure, seamless, and user-focused experiences. Analytical and Results-Oriented: Proficient in risk assessment, mitigation, and delivering measurable improvements in IAM effectiveness. What Success Looks Like: Modernized, scalable, and secure IAM platforms and processes across the organization. Effective integration of AI, automation, and quantum-resistant technologies into IAM solutions. Enhanced customer and user experience through seamless and secure identity services. Strong compliance posture with evolving regulatory requirements. Productive partnerships with internal teams and external vendors to drive innovation in IAM.

Requirements

Bachelor’s degree in Computer Science, Information Security, or related field.
15+ years of experience in identity and access management, including at least 10 years in a leadership role guiding modernization programs and platform teams.
Extensive experience with API authentication and integration of identity solutions with customer-facing digital platforms.
Demonstrated experience implementing and managing AI technologies, automation, and quantum innovations within IAM (e.g., machine learning for identity verification, behavioral analytics, automated fraud detection, ML-based anomaly detection, risk scoring, adaptive authentication, intelligent access provisioning).
In-depth understanding of IAM technologies, protocols, and standards (e.g., OAuth, OpenID Connect, SAML).
Deep knowledge of compliance requirements and privacy regulations/frameworks impacting identity and AI (NIST AI RMF, ISO/IEC 27001, PCI, GDPR/CCPA).
Proven track record in project management and cross-functional team leadership.
Outstanding communication, stakeholder management, and problem-solving skills.

Nice To Haves

Relevant certifications are a plus.
Strategic Visionary: Ability to define and drive long-term IAM and technology modernization strategies aligned with business objectives.
Technical Expertise: Deep knowledge in IAM, AI integration & automation, API authentication and innovation in identity security.
Innovative Leader: Passion for continuous learning and applying emerging technologies such as quantum-resistant security.
Collaborative Influencer: Skilled in cross-functional collaboration and stakeholder management.
Customer-Centric: Committed to delivering secure, seamless, and user-focused experiences.
Analytical and Results-Oriented: Proficient in risk assessment, mitigation, and delivering measurable improvements in IAM effectiveness.

Responsibilities

Develop and execute the IAM modernization strategy, integrating AI-driven automation, quantum-resistant security, and innovative identity verification methods to align with business goals and regulatory requirements.
Lead the adoption of advanced technologies, including applied AI and automation, to optimize identity governance, authentication/authorization, and privileged access.
Collaborate with product, engineering, and security teams to embed AI-powered and automated solutions into IAM platforms, applications, and digital services.
Monitor, analyze, and report on automation effectiveness; recommend and implement improvements using AI and automation to enhance identity verification, fraud detection, and customer experience.
Stay current with industry trends, emerging technologies, and best practices in IAM, AI, quantum computing, automation, and security.
Track and codify guidance on IAM and AI standards and frameworks (such as OAuth, OpenID Connect, SAML, NIST AI RMF, MITRE ATLAS) for secure AI deployment in identity contexts.
Engage with external partners and vendors to evaluate and manage IAM-related products, services, and AI/quantum-driven solutions.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Long Term Grants and Deferred Compensation