AVP Employee Relations

Pacific Life•Newport Beach, CA

57d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Associate Vice President (AVP) of Global Employee Relations to join our Global People and Workplace Services (GPWS) team in Newport Beach, CA. As the Global Employee Relations AVP, you'll move Pacific Life, and your career, forward by leading our global Employee Relations team, setting Employee Relations standards across Pacific Life's footprint to guide investigations and advise executives on sensitive Employee Relations matters. You will play a key role in scaling and standardizing our Employee Relations function to enable a global operating model. You will fill a role that sits on the People Experience (PX) team within GPWS reporting directly to the Vice President of GPWS. In this position, you will lead a team of two Employee Relations professionals-one focused on international matters and the other on U.S.-based. Your colleagues will include other HR service delivery leaders across Operations, Centers of Expertise, and HRBPs.

Requirements

Bachelor's degree in HR, business, psychology, or related field
12+ years of experience in Employee Relations or compliance
5+ years of leadership experience with global or regional scope
Strong analytical and problem-solving skills, with the ability to assess complex employee relation issues and to provide effective solutions
Demonstrated experience leading investigations and advising executives on sensitive employment matters, with the ability to facilitate difficult conversations and resolve disputes
Strong organizational and time management skills, with the ability to prioritize and manage multiple employee relations initiatives
Ability to build global ER governance structures
Provide development to the ER team members, with on-going coaching and leadership
Specialized knowledge labor laws, regulatory requirements, and industry best practices across jurisdictions (e.g., FMLA, ADA, GDPR, whistleblower protections)
Ability to stay updated on industry trends, employment laws, and best practices related to employee relations
Experience with HRIS and case management systems

Nice To Haves

Advanced JD or Master's degree in HR or employment law

Responsibilities

Design and implement the global enterprise ER function and governance model, aligning with the broader PX strategy and country-specific regulations
Develop Employee Relations standards, processes and tools (e.g., disciplinary actions, involuntary separation procedures)
Oversee and conduct complex workplace investigations and other higher-risk issues (e.g., workplace harassment, GDPR claims, EEOC charges, etc.), in partnership with HRBP's and Legal as appropriate. This includes conducting interviews and research, provide investigation finding reports and make recommendations for employee development or training and/or disciplinary action as appropriate
Collaborate with and advise business leaders, HRBPs, and Legal to proactively resolve issues/disputes and mitigate risks
Assess effectiveness of employee relations programs/processes and action against success measures defined by Center of Excellence standards (e.g., number of employee relations issues, spend on outside counsel)
Serve as the subject matter expert in executive-level meetings, providing insights on workplace-related issues and risks to proactively support the business
Develop and deliver organization-wide conflict resolution training programs for Employee Relations, manager and employees
Monitor legal and regulatory environment to ensure employment policies and guidelines are up to date and implemented across the organization
Lead team of Employee Relations professionals globally to ensure timely and compliant case resolution

Benefits

Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation

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