AVP, Consumer AI

Carnival Corporation•Doral, FL

7h•Hybrid

About The Position

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. The Associate Vice President of AI is responsible for defining, building, and executing the company’s consumer-facing AI strategy while establishing the foundational capabilities, governance, and operating model for AI across the enterprise. This role will create the AI function from the ground up, including team structure, policies, standards, and execution cadence. The AVP will lead a newly formed AI team consisting of a Director, Manager, and Analyst, and will serve as a strategic partner to senior leaders across product, technology, marketing, customer experience, data, security, legal, and compliance. The role is accountable for delivering scalable, secure, ethical, and value-driven AI solutions that enhance customer experiences, support brand priorities, and position the company for long term growth.

Requirements

Bachelor’s degree in computer science, Engineering, Data Science, or related field
Proven experience in AI and machine learning product strategy and development
Demonstrated leadership experience managing technical teams and cross-functional teams
10 or more years of experience in technology or digital product roles, including at least 5 years in AI or machine learning
Experience building or scaling new functions, centers of excellence, or enterprise capabilities
Experience delivering consumer-facing AI solutions in regulated, customer-centric environments
Strong understanding of AI ethics, data privacy, governance, and responsible AI practices
Proven track record of defining and executing product and capability roadmaps in complex organizations

Responsibilities

Define and execute the consumer AI strategy aligned with enterprise business objectives
Establish an AI operating model that supports prioritization, delivery, and measurable business value
Identify and evaluate AI opportunities across customer engagement, marketing, revenue, and operational use cases
Build and scale the AI function, including organizational design, role clarity, hiring strategy, and team development
Lead, mentor, and develop a high-performing AI leadership team
Establish operating rhythms, performance metrics, and accountability frameworks
Own the AI product and capability roadmap from concept through deployment and adoption
Oversee the development and deployment of AI-powered consumer experiences
Ensure solutions are scalable, secure, and aligned with enterprise architecture standards
Lead development of AI governance frameworks, usage policies, and standards
Partner with Legal, Compliance, Privacy, Security, and Risk teams to ensure responsible AI practices
Serve as an internal advisor on AI risk management, controls, and ethical considerations
Collaborate regularly with Product, Technology, Marketing, Customer Experience, Digital, Data, and Security leaders
Support multiple cruise brands and shared services functions, subject to VP review
Align AI initiatives with brand strategies while enabling enterprise scale and consistency
Provide regular updates to executive leadership on AI strategy, progress, risks, and outcomes
Translate complex AI concepts into clear, actionable business insights
Influence senior stakeholders and drive alignment across matrixed teams
Performs other duties as assigned

Benefits

Health Benefits:
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off:
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits:
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement