AVP, Complex Claims

Coaction Specialty Insurance Group•Morristown, NJ

13h•Hybrid

About The Position

At Coaction, we are a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset, bringing industry expertise to push the boundaries of insurance. The AVP, Complex Claims will be responsible for managing a team of Claims Professionals who handle complex cases, including NYLL, Construction Defect, claims with intricate coverage issues, and high-exposure litigated general liability claims.

Requirements

Proven track record of managing Claims Professionals handling complex claims including NYLL, Construction Defect, and high-exposure litigated general liability claims
8 years experience managing complex claims
Being in a Coaction office 3 days a week is REQUIRED
Prior management experience of a NYLL claims team is REQUIRED
Ability to work as a team member, take accountability for work product and decisions
Must possess confidence and be a problem solver with an eye towards creative solutions
Skillful negotiator
Effective communication skills a must with an ability to build relationships with our insureds and brokers and partner with our underwriters
Ability to obtain and maintain required adjuster license within 90 days
Bachelor’s Degree

Nice To Haves

Prior experience in handling high exposure large losses preferred
JD preferred

Responsibilities

Manage a team of Claims Professionals handling complex claims including NYLL, Construction Defect, and high-exposure litigated general liability claims
Develop and execute strategies to create and maintain a dynamic and positive work environment and culture that enables staff to develop personally and technically
Ensure team members are engaged in an aggressive and thorough investigation, ability to formulate a roadmap in the defense of catastrophic/ high exposure cases and direct and oversee the external defense team
Drive and develop the technical acumen of the team, which handles a significant number of complex and high severity matters
Synthesize large volumes of information accurately, efficiently, and timely to analyze claim to determine exposure, prepare large loss reports and set appropriate reserves
Collaborate with colleagues to drive best practices and optimal claims outcomes
Ensure team members are adequately prepared for the mediation and all other negotiations and trials, where necessary
Ensure timely and accurate reserving practices
Review, analyze and approve coverage letter, large loss reports and evaluations on claim files
Close collaboration with underwriting business partners to advise of trends and significant claims activity
Adhere to company procedures and best practice guidelines and prioritize time sensitive issues
Frequent interaction and case presentation to senior level executives