AVP, Commercial Portfolio Manager III

Berkshire Bank•Worcester, MA

63d•Onsite

About The Position

Provides support to Relationship Managers (RM) in underwriting as well as monitoring and servicing an existing portfolio of complex loans and borrowing relationships. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service related matters in a satisfactory manner. Assists Relationship Managers in all aspects of servicing customers both internally and externally.

Requirements

BS Degree in Business, Accounting or Finance
Equivalent financial experience
Minimum of 5+ years of Commercial Credit/Banking and/or related experience
Excellent written and verbal communications skills
Ability to present identified issues and recommended solutions to RM/Senior Management as appropriate
Ability to multi-task and meet timeframes as directed by the RM/Senior Management
Strong computer skills
Ability to work as a member of team in a fast-paced environment

Nice To Haves

MBA a plus
Credit Trained or equivalent level of experience to perform underwriting responsibilities

Responsibilities

Assists multiple Relationship Manager(s) (RM) with the management of a defined portfolio of existing Middle Market (C&I) customers, and/or Commercial Real Estate (CRE) customers, and/or Business Banking customers with more complex financing needs.
Completion of underwriting for New Money Requests, Modifications and Annual Reviews for relationships in addition to, periodic file memos/covenant tests, waivers per policy under the direction of the RM as a deal team
Takes minutes for deals underwritten that require approval at Management Loan Committee (MLC)
Assists RM in the proactive management of the portfolio to ensure early detection of material changes in customer performance and risk rating changes.
Ability to prepare Opportunity Memo's under the direction of the RM for new business requests that would be presented to senior lender and senior credit officer.
Works with the team to manage all reporting requirements including ongoing tracking via Baker Hill to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information including scanning information into Image Centre
Requests Appraisals/Environmental Reports under the direction of the RM
Enters Line of Credit advance/pay down requests in SharePoint
Ensures completion of CIP Form(s) including any other required Know Your Customer compliance due diligence
Ensures satisfactory documentation or maintenance of all insurance requirements within loan documents
Assists RM with the approval of all overdrafts as appropriate
Ensures Credit File completeness in Image Centre including saving customer financials
Performs monthly reviews of borrowing bases and supporting financial documentation including a loan conformity chart to ensure detection of any material changes in customer performance. Compiles and reviews documentation with RMs and updates SharePoint to ensure borrowing availabilities updated on core system. And saves all applicable information in Image Centre
Involved in monitoring formula followed lines of credit and respective responsibilities for these types of
Provides tracking and acts as liaison for the commercial team on Loan Review exceptions for financials and DLS related items
Interfaces with other Banks for participation loans as lead or participant to provide or gather required financial reporting or other relevant information relative to the loan/relationship
Ability to assess financial performance and risk including identifying ways to mitigate risk to the bank
Solid working relationship with commercial lending group to ensure ongoing credit quality of portfolio and interfacing with Senior Credit Officer and Senior Lender for Annual Reviews, Modifications and New Money Requests under the direction of the RM
Strong working knowledge of Loan policy and proven ability to adhere to sound risk management/pricing practices as well as to all internal and external credit/regulatory requirements
Provides excellent customer service
Assists RM with customer problem resolution and interfaces with the appropriate internal banking departments
Assists RM in call preparation
Accompanies RM on calls as appropriate
Assists RM in loan structuring and term sheet preparation
Assists RM in completing Profitability Model
Assists RM in the review of loan documentation
Assists RM with Loan Closings and post-closing follow up
Interacts with internal partners under the direction of the RM
Provides mentorship to Commercial Portfolio Manager I and IIs and Portfolio and Administrative Manager
Solid knowledge of Commercial Credit Products and Services
Working with RM and internal partners to develop basic understanding of how to identify cross sell opportunities
Networking at community events with the lending team and meeting Centers of Influence to develop a presence in the Community.
Assists with special projects as necessary and instructed by RM and/or Team Leader
Conducts Archer Testing as appropriate
Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.