AVP, Claims Account Manager

Sompo International•Denver, CO

41d•$130,000 - $190,000•Onsite

About The Position

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for an AVP, Claims Account Manager in our North America Claims Account Management team. This position will be responsible for handling Western region claim accounts. They will participate in or directly manage the acquisition, maintenance and renewal of accounts. They will determine, develop and deliver agreed upon claim service to clients and brokers in a timely and professional manner. Location: This position may be based out of our Los Angeles, CA, San Francisco, CA, Irvine, CA, Denver, CO or Seattle, WA office locations. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity: What you'll be doing:

Requirements

Minimum of 10 years insurance claims experience; Must have experience handling and managing claim service delivery to large national accounts and should be familiar with Alternative Risk Transfer mechanisms and unbundled claim programs
Knowledge or proficiency in all technical and service areas of Property, Casualty and, Workers' Compensation claims
Demonstrated knowledge and skill in leadership, teamwork, collaboration, problem solving and communication
Strong negotiation and presentation skills along with excellent written and verbal communication skills are required.
Strategic, proactive and innovative skills to develop creative solutions and resolve problems to achieve desired business results
Advanced relationship management skills with internal staff and external partners are required demonstrated ability to develop and deliver financial and statistical analysis to clients
Effective communication with a wide spectrum of people both internally and externally
Demonstrated competency in Microsoft Suite including; Excel, PowerPoint and Word

Responsibilities

Foster and manage relationships between claim operation and clients, brokers and partners
Develops sales proposals that present competitive advantage and participate in sales presentations to potential clients
Timely execution of client service contracts and resolution of contract, billing and funding related issues
Manages all aspects of client claim file review meetings
Determine claims and reporting preferences, options and infrastructure to provide the most efficient delivery of service
Establish, monitor and maintain data integrity, especially with claims coding
Determine, establish and maintain electronic Claim Handling Instructions
Monitor claim activity for existing clients for adherence to established protocols
Work closely with management on the delivery of claim service to meet client expectations
Effectively communicate with all internal/external customers.
Analyze claims data and identify trends within a client's portfolio and collaborate with business partners on proactive solutions.
Evaluate claims and provide settlement authority
Some travel is required

Benefits

Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits