AVP, Business Continuity Manager

RenaissanceReNew York, NY
27d

About The Position

Reporting to the Head of Operational Risk & Resilience, we are seeking a proactive and strategic AVP Business Continuity Manager to lead the development, implementation, and continuous improvement of our Business Continuity Management (BCM) program for our US Platform with Global input. This role ensures the organization is prepared to respond to and recover from disruptive events, safeguarding our operations, reputation, and policyholders. This role leads the BCP program for the US operations and contributes to the Global BCP program/framework. The ideal candidate will bring deep expertise in continuity planning, crisis management, and regulatory compliance within the insurance or financial services sector.

Requirements

  • Education: Bachelor’s degree in Risk Management, Business Administration, Information Security, or related field.
  • Experience: 5–8 years of experience in business continuity, disaster recovery, or operational resilience.
  • Prior experience in the insurance or financial services industry strongly preferred.
  • Proven experience leading cross-functional projects and crisis response efforts.
  • Skills: Strong knowledge of BCM frameworks, regulatory expectations, and industry best practices.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Analytical mindset with the ability to translate complex risks into actionable plans.
  • Familiarity with continuity planning tools (e.g., ServiceNow, Fusion, Archer, Castellan, or similar).
  • Impact: Sets objectives, delivers results, and implements policies/operational targets with direct impact on the department or individual work outcomes
  • Execution: Proactively identifies resources, actions and timelines needed to achieve objectives, effectively balancing tactical pressures with broader implications and downstream impact
  • Communication: Shares relevant information in a timely manner with stakeholders and conveys points of view in a way that influences opinions and demonstrates flexibility
  • Client and solutions focus: Identifies process and service opportunities that enhance the external and internal client experience and outcomes
  • Innovation: Stretches self and others to think differently and innovatively, drawing upon multiple sources for ideas and inspiration
  • Learning mindset: Seeks out and explores new assignments, exposure, or challenges in order to enhance technical skills
  • Values: Exemplifies and champions RenaissanceRe’s core values of Focus, Respect, Integrity, Precision, Passion

Nice To Haves

  • Master’s degree or MBA preferred.
  • Certifications (preferred): CBCP, MBCP, ISO 22301 Lead Implementer, or equivalent.

Responsibilities

  • Program Leadership: Design, implement, and maintain the US Business Continuity and Crisis Management (BC/CM) Plans and contribute to the Global BCP/CM framework in alignment with industry standards and regulatory standards.
  • Risk Assessment & Impact Analysis: Conduct Business Impact Analyses (BIAs) and risk assessments across business units and US offices to identify critical processes, dependencies, and recovery requirements.
  • Plan Development & Maintenance: Collaborate with business and IT stakeholders to develop, test, and update continuity and recovery plans, ensuring alignment with operational risk and resilience strategies.
  • Testing & Exercises: Lead regular tabletop exercises, simulations, and recovery tests to validate plans and enhance organizational readiness.
  • Incident Response: Serve as a key member of the crisis management team, supporting real-time incident response and post-incident reviews.
  • Training & Awareness: Develop and deliver training programs to promote a culture of preparedness and ensure staff understand their roles in continuity plans.
  • Compliance & Reporting: Ensure compliance with applicable regulatory requirements (e.g., NAIC Model Laws, state insurance departments) and internal audit standards (including assisting collating with Health & Safety reporting). Prepare reports and metrics for senior leadership.
  • Vendor & Third-Party Risk: Assess and monitor third-party business continuity capabilities as part of the broader vendor risk management program.

Benefits

  • We offer competitive compensation and benefits, a comprehensive talent development program, and a reward system in which employees share in the success of the company.
  • We are an engaged member of the communities in which we live and work and have a locally-led giving philosophy with generous employee matching program, global and local community grants and employee volunteerism.
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