AVP, Acquisition Fraud Strategy – Home & Auto
About The Position
The AVP, Acquisition Fraud Strategy – Home & Auto will assume ownership of Home & Auto (H&A) consumer acquisition fraud strategy development efforts. In this role, you will manage analytical projects, design analysis plans, and formulate recommendations, while working closely with the implementation teams to ensure your fraud strategies are working as intended. You will work cross-functionally to ensure strategies are approved and meet compliance requirements. Synchrony is on a mission to build a future where every ambition is within reach by creating financial and technology solutions that move people forward. When you join, whether working in an office or from home, you will experience support and encouragement at all levels of the organization and be provided with the tools and technology to grow your career.
Requirements
- Bachelor's degree and 5+ years’ experience with data/analytics or credit/fraud in the financial services industry; in lieu of Bachelor's Degree, 9 years’ experience with data/analytics or credit/fraud in the financial services industry
- Minimum 5 years’ experience in retail, business or private label credit
- Minimum 5 years’ experience in Risk Strategy Development and / or Management
- Minimum 4 years’ Project Management experience
- Minimum 5 years’ experience with model risk management, operational and regulatory risk, and governance
- Demonstrated expert proficiency with SAS and/or SQL programming
- Expert level proficiency with Excel
- Ability and flexibility to travel for business as required
Nice To Haves
- Degree in Economics, Finance, Mathematics Criminal Justice, Business, and Statistics strongly preferred
- Superb communication skills and experience with interacting successfully at all levels within the Credit organization
- Outstanding collaborative and team management style
- Ability to multitask and perform in a fast-paced environment
- Demonstrated problem-solving and critical-thinking skills
- Fraud/Consumer finance experience
- Experience with SynApps and Edison platforms
- Experience with CDCI and CLBP2 databases
- Experience with Python
- Proven ability to work with various data sources, data warehouses and database tools
- Proven ability to successfully manage and implement projects on time & on budget
- Proven ability to communicate with all levels of employees, management, and clients
Responsibilities
- Use SAS/advanced programming to conduct fraud reporting, pattern analysis, and True Name Fraud (TNF) strategy development, validation, testing, and implementation
- Lead entire H&A consumer acquisition fraud strategy efforts, and work directly with PCMs and client teams
- Proactively lead strategic initiatives and integrate new tools and models into TNF strategies
- Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience
- Lead remediation efforts and coordination on fraud attack events for H&A clients
- Represent TNF team during new-client onboarding, and recommend strategy and process as appropriate
- Build for future by understanding industry, economic, and business needs
- Analyze and explore data to find innovative solutions to combat latest fraud patterns
- Complete required strategy documentation and meet audit standards
- Work closely with implementation team to ensure strategies are implemented correctly via pre- and post-implementation validations
- Provide direction and support to other team members including mentorship
- Manage small team of exempt / offshore strategy analysts
- Meet assigned deadlines and perform tasks as assigned
- Perform other duties and/or special projects as assigned
Benefits
- Eligible for an annual bonus based on individual and company performance
- Flexible work options, allowing you to work from home near one of our Hubs or come into one of our offices
- Support and encouragement at all levels of the organization
- Tools and technology to grow your career
- Engagement in Employee Resource Groups (ERGs) for community, learning, and growth
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
11-50 employees
