Aviation Customer Support II (4928)
About The Position
About Fairweather Fairweather is a premier service provider based in Alaska, specializing in delivering high-quality solutions in remote and Arctic environments. Guided by a mission rooted in safety, integrity, and operational excellence, Fairweather supports critical industries with dependable services tailored to harsh and challenging conditions. The company fosters a dynamic, inclusive work environment where employees are equipped with the tools, training, and support they need to thrive and succeed. Why Work for Fairweather Competitive Compensation & Benefits: Industry-aligned pay and a robust benefits package. Supportive Culture: Team-oriented environment focused on collaboration and mutual success. Career Development: Opportunities for training, advancement, and professional growth. Safety Commitment: Strong focus on employee well-being and workplace safety.
Requirements
- Intermediate level, typically 3-5 years of experience.
- Moving towards full competency.
- Requires a broader, general understanding of discipline.
- Identifies problems and develops potential solutions.
- Makes decisions within well defined parameters.
Responsibilities
- Performs a variety of duties at an airport, involving customer contact and operational service while delivering a high quality product.
- Answers inquiries regarding airplane or bus schedules.
- Assists passengers with check-in procedures and directs passenger to designated concourse for loading.
- Boards and closes out flights in a safe and timely manner.
- Ensures Federal Aviation Administration, Company, and airport regulations are followed.
- Enforces safety/security measures and protects sensitive zones.
- Applies basic skills and procedures appropriate for the position within the assigned functional area.
Benefits
- Medical Coverage: Comprehensive Federal Employee Health Benefits (FEHB), including medical, dental, and vision plans.
- Retirement Savings: 401(k) retirement plan with up to 4% company match.
- Insurance Protection: Includes short-term and long-term disability, life insurance, and optional supplemental coverage.
- Employee Assistance Program (EAP): Access to free counseling and support resources.
- Paid Holidays: Observance of all major federal holidays.
- Flexible Spending Accounts (FSAs): Options for health and dependent care expenses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
