Aviation Business Intelligence Analyst

City of Charlotte

1d•$68,455 - $85,569

About The Position

The CLT Airport seeks a Business Intelligence Analyst to drive excellence through data analysis and reporting for meaningful and actionable information. The goal of the Aviation Department’s Innovation & Experience Division includes advancing safe and secure operations, enhancing the passenger experience, and maximizing revenue. The purpose of this position within Innovation & Experience’s Business Intelligence Team is to leverage data to support strategic decision making and innovation. This is accomplished by building upon existing data sources and seeking out new data opportunities to run analysis and reporting for divisions across the Aviation Department as well as alongside external partners. This analysis and reporting includes dashboarding, standardized reporting, and ad hoc requests. The ability to think strategically and execute with attention to detail is integral.

Requirements

Knowledge of and experience with data analysis and reporting.
Experience with analytical platforms, such as Excel and Tableau.
Basic proficiency in SQL preferable
Strong interpersonal skills and demonstrated ability to interact effectively with all levels of the organization
Excellent organizational skills to prioritize multiple tasks, develop, analyze procedures, meet deadlines, and work in a dynamic environment
Demonstrated written and oral communication skills to create and present data findings
Use independent judgment and initiative to accomplish tasks
Analyze business requirements
Communicate technical expertise and train all levels of end users
Follow verbal and written directions
Bachelor’s degree and one-year of relevant work experience OR a Master's level degree. n data analytics, information sciences, statistics, business, mathematics, information technology, public administration, or a related field or an equivalent combination of education and relevant work/industry/military/job specific experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
Prior experience with data analysis is preferred.

Nice To Haves

Bachelor’s degree and one-year of relevant work experience OR a Master's level degree in data analytics, information sciences, statistics, business, mathematics, information technology, public administration.
Prior experience with data analysis.
Airport experience is a plus.

Responsibilities

Participate in cross-functional project teams to support Aviation Department’s strategic goals and objectives.
Leverage various Business Intelligence enterprise systems and software, such as Excel and Tableau.
Design, document, and maintain a repeatable data-audit framework, performing qualitative and quantitative reviews of all data sources to identify gaps, inconsistencies, and opportunities for improvement.
Integrate and prepare large, varied datasets from internal and external sources for analysis and visualization.
Turn data into actionable insights through routine reporting and as-needed analysis requests to support decision-making
Work across divisions to determine priorities, define metrics, and share data through dashboard and reports
Perform qualitative and quantitative data audits