Availability Manager - TS/SCI w/Poly
About The Position
Availability Manager Transform technology into opportunity as an Availability Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiators. As an Availability Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Availability Manager joining our team. HOW A AVAILBILITY MANAGER WILL MAKE AN IMPACT ● Analyzes business and technical processes to formulate and develop business information processing systems. Coordinates with business and technology teams. ● Responsible for overseeing all GDIT provided IT services and ensuring they always remain available to the client. This includes desktops, servers, network, telephony and cloud-based services. In the circumstances where a service outage does occur it is your role to ensure service is restored as fast as possible ● Coordinating with multiple teams to include high level briefings to client and GDIT senior leadership ● This role requires high level, time sensitive, decision making, while supporting a high profile large Government client ● Once service is restored, root cause analysis is completed, to ensure similar outages do not re-occur GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. #GREENWAY
Requirements
- Education: Technical Training, Certification(s) or Degree
- Experience: 3+ years of related experience
- Security clearance level: TS/SCI w/poly
- US citizenship required
- Role requirements: Communication, customer service, and problem solving
- Must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
- Must be able to multi-task
- Shift: Monday - Friday 2200 to 0600 or Monday - Thursday 2000 to 0600
- Location: Annapolis Junction, MD
- This position is mission essential, may include work on holidays when required
Responsibilities
- Analyzes business and technical processes to formulate and develop business information processing systems.
- Coordinates with business and technology teams.
- Responsible for overseeing all GDIT provided IT services and ensuring they always remain available to the client.
- Ensuring service is restored as fast as possible
- Coordinating with multiple teams to include high level briefings to client and GDIT senior leadership
- Time sensitive, decision making, while supporting a high profile large Government client
- Root cause analysis is completed, to ensure similar outages do not re-occur
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
