AV Technician

DMI • Annapolis, MD

5d • Onsite

About The Position

DMI, LLC is seeking a AV Technician to join us.

Requirements

• Associate degree from an accredited college or university in broadcast engineering or communications technology or commensurate experience required.
• Excellent communication and customer service skills necessary to assist non-technical users with computer systems and applications.
• 2-5 years of experience working with AV networking and infrastructure preferred.
• 1-3 years of working in an enterprise Hybrid environment using Zoom and Teams required.
• Certificates earned in the use and understanding of various hardware/software applications preferred.
• CompTIA A+ and/or CompTIA Network+ certificate preferred but not required.
• Ability to lift equipment weighing 30 lbs. or more, climbing stairs and ladders, confined seating and operate hand tools for installation and repair of equipment.
• Available to work overtime as required to meet legislative deadlines.
• Successful completion of a Fingerprint background investigation.
• Must be a U.S. Citizen

Nice To Haves

• Mediasite™ Monitor application, Mediasite™ encoders/recorders, AJA HELO encoders/recorders, Zoom conferencing software, BiAmp Tesira digital signal processors, Brahler and Sennheiser conferencing systems, Crestron DM Matrix switchers, transmitter, and receiver. DM-NVX (AVoIP) transmitters and receivers, controllers and touch panels, Crestron XiO Cloud end-point management software, assisted listening device setup, distribution, and support.

Responsibilities

• Operate and monitor the audio and video systems in the MGA and DLS facilities, including the chambers, committee rooms, conference rooms, and public areas.
• Ensure the quality and reliability of the audio and video signals, including the sound, lighting, projection, recording, streaming, and broadcasting.
• Troubleshoot and resolve any technical issues or malfunctions that may arise during the sessions, hearings, meetings, or events.
• Maintain and update the inventory records and documentation of the audio/video equipment and software.
• Coordinate and communicate with the integrators and vendors to service, repair, update, or replace the audio and video equipment as required.
• Provide documentation, training and support to the ITO staff, MGA and DLS members, and visiting guests on the use and operation of the audio and video systems.

Benefits

• Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree