The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Day-To-Day Responsibilities: Setup and breakdown of conference spaces to meet the customers event needs Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation and providing client training on the AV Technology as needed Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL Understand and adhere to local safety standards for all site duties Setup, operate and troubleshoot various audio/video systems Travel to various job sites as required Items to Consider: AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction site type of work environment. This position will require a CJIS Level 4 certification to be obtained after hire.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees