AV Onsite Maintenance Technician

AVI-SPL•Philadelphia, PA

9h•Onsite

About The Position

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO The Audio/Video Onsite Maintenance Technician will primarily perform preventative maintenance reviews of AV devices at a single customer location in Manhattan. Each preventive maintenance visit (PMV) will be to test the functionality of AV equipment, document any findings, note issues in an online form and open a Service Management ticket. In addition, there will be AV break/fix support that will be performed as needed. Day-To-Day Responsibilities: Perform preventative maintenance tasks to help maintain customer spaces, including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components Clean various AV equipment, including but not limited to: camera lenses, monitors, and equipment fans. Responsible for job site documentation and providing client training on the AV Technology as needed Perform support tasks in a timely and quality-conscious manner, including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL Understand and adhere to local safety standards for all site duties Set up, operate, and troubleshoot (break-fix) various audio/video systems Items to Consider: AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position is based at a single customer location in Philadelphia. 100% of the work must be performed onsite. WHAT WE’RE LOOKING FOR

Requirements

Ability to effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
Minimum of a High School Diploma or equivalent
Minimum of 1 – 3 years of audiovisual integration experience preferred

Nice To Haves

Formal education in Electronics or a related field preferred
Preferred external training:
- Microsoft Teams
- Cisco Codecs
- AMX Intro to Networking for AV Professionals
- Crestron Professional Installation
- Exton AV Associate Certification
- AVIXA Quick Start to the Audio-Visual Industry
- AVIXA CTS General Certification

Responsibilities

Perform preventative maintenance tasks to help maintain customer spaces, including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
Clean various AV equipment, including but not limited to: camera lenses, monitors, and equipment fans.
Responsible for job site documentation and providing client training on the AV Technology as needed
Perform support tasks in a timely and quality-conscious manner, including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Set up, operate, and troubleshoot (break-fix) various audio/video systems