AV Engineer - Conference Rooms and Space Reservations - OnSite

GEICO • Chevy Chase, MD

10d • $80,000 - $160,000 • Onsite

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced AV Engineer with a passion for defining an enterprise-wide video conferencing strategy – designing, deploying, and maximizing the value of A/V hardware and platforms in an enterprise environment. In this key engineering role, you’ll have a deep focus on delivering enterprise-wide products to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement. Position Description Our AV Engineer will innovate and build new engineering solutions & improve and enhance existing solutions. This AV Engineer will contribute to strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical expertise to optimize performance of video conferencing and space reservation platforms in the GEICO environment, discover and solve pain points for end users, brainstorm solutions alongside the team, and partner with stakeholder groups like Network, User Support, Communications, and Endpoint teams. Onsite 5 days a week in our Chevy Chase/Bethesda, MD office

Requirements

• Tangible experience administrating video collaboration tooling, specifically Webex and Zoom
• Experience deploying telecom platforms, managing both software admin panel and telecom infrastructure
• Experience with conference room hardware installation, administration, and relationships with hardware providers
• Experience engaging with vendor relationships, including knowledge of typical hardware purchase and install agreements
• Experience contributing to a strategy around Work Space Reservation platforms
• Experience with application monitoring tools and performance assessments
• Understanding of the Security and Compliance needs of the business and how they apply to the Collaboration suite, including certificates and secure communication
• 4+ years of engineering experience on A/V Platforms, with preference given to those with experience on Webex and Zoom
• 5+ years in an enterprise-scale environment

Nice To Haves

• Experience reporting out on project status, and assessing (then mitigating) areas of timeline or budget risk
• Proficiency in Project Management and work item management tools such as Azure DevOps

Responsibilities

• Define, organize, and drive projects involving major hardware overhauls, including migrations, sunsets, rollouts, and feature enhancements
• Partner with your Senior Manager and Director to address project dependencies, make purchasing decisions, negotiate contracts with hardware and labor vendors, and deliver projects on time
• Partner with 3rd party vendors to solve technical challenges and advocate for GEICO’s interests
• Report on your team’s progress for key projects and other important measurables, in addition to developing detailed plans to mitigate identified project risks
• Understand how requirements and design choices may impact end-user experience as well as technical systems across multiple areas
• Ensure extremely high uptime and priority support for mission-critical systems

Benefits

• We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level