AV Coordinator and Lead Technician
About The Position
Information Technology Services (ITS) provides services and infrastructure for: Secure storage, retrieval, processing of, and access to information. Implementation and maintenance of hard and soft computing technologies for teaching, learning, and administrative functions. Supporting the production of audio-visual media assets and live events. Role: Information Technology Services (ITS) provides services and infrastructure for: Secure storage, retrieval, processing of, and access to information. Implementation and maintenance of hard and soft computing technologies for teaching, learning, and administrative functions. Supporting the production of audio-visual media assets and live events. Essential Duties and Responsibilities include: To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily: AV Event Support Establish, maintain, and monitor a system for university departments and/or personnel to request media services for live events and conferencing Coordinate and process requests for AV services submitted through established protocols Communicate with service requesters to clarify needs and whether or not those needs can be met Coordinate and provide audio visual equipment set up and operation at events for the purpose of audio visual display, amplification, recording and/or live streaming. Coordinate with third-party contractors to provide services when necessary. Provide AV support for weekly/daily chapel as assigned. AV Technology Infrastructure Coordinate and provide technical support for classrooms, labs and other spaces on all campuses. Coordinate and maintain instructional equipment for classrooms, labs, and other spaces on all campuses. Troubleshoot instructional equipment for classrooms, labs, and other spaces on all campuses. Diagnose, evaluate and perform needed repairs and maintenance to prevent and/or decrease potential failure. Assist, as assigned, in providing training for faculty, staff and students in the operation of AV equipment. General Tech Support Provide general tech support to faculty, students, and staff as directed by the supervisor. Other responsibilities as assigned by the supervisor, including but not limited to: Recruiting and training of student worker AV technicians Schedule and monitor the work of staff and student worker AV technicians Cross-train and/or assist with audio visual media production Assist in other day-to-day operations as directed by the supervisor
Requirements
- Bachelor Degree in Media or related field; two years of audio visual technology experience within higher education; or an equivalent combination of education and experience.
Responsibilities
- AV Event Support Establish, maintain, and monitor a system for university departments and/or personnel to request media services for live events and conferencing
- Coordinate and process requests for AV services submitted through established protocols
- Communicate with service requesters to clarify needs and whether or not those needs can be met
- Coordinate and provide audio visual equipment set up and operation at events for the purpose of audio visual display, amplification, recording and/or live streaming.
- Coordinate with third-party contractors to provide services when necessary.
- Provide AV support for weekly/daily chapel as assigned.
- Coordinate and provide technical support for classrooms, labs and other spaces on all campuses.
- Coordinate and maintain instructional equipment for classrooms, labs, and other spaces on all campuses.
- Troubleshoot instructional equipment for classrooms, labs, and other spaces on all campuses.
- Diagnose, evaluate and perform needed repairs and maintenance to prevent and/or decrease potential failure.
- Assist, as assigned, in providing training for faculty, staff and students in the operation of AV equipment.
- Provide general tech support to faculty, students, and staff as directed by the supervisor.
- Recruiting and training of student worker AV technicians
- Schedule and monitor the work of staff and student worker AV technicians
- Cross-train and/or assist with audio visual media production
- Assist in other day-to-day operations as directed by the supervisor
Benefits
- Health, vision, dental, and life insurance.
- Retirement plans with employer matching.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
