Contingent AutoRabit Salesforce Customer Success/DevSec Engineer

Phia LLC•Fairfax, VA

3h•Hybrid

About The Position

At phia we hire talented and passionate people who are focused on collaborative, meaningful work, providing technical and operational subject matter expertise and support services to our partners and clients. phia is seeking a mission-driven Customer Success & DevSecOps Engineer to act as a dedicated technical partner for our enterprise deployments. In this role, you aren’t just "support"—you are an embedded integration expert. You will ensure that AutoRABIT’s suite of products (ARM, CodeScan, and GUARD) are seamlessly integrated into our client’s mission-critical workflows, driving technical excellence and DevSecOps maturity. This role involves providing deep-dive technical support and integration leadership for one of the core product pillars (ARM, CodeScan, or GUARD) within a dedicated team structure.

Requirements

Salesforce Expertise: Deep understanding of the Salesforce ecosystem, including Metadata API, Salesforce DX (SFDX), and sandbox management.
DevSecOps Mastery: Proven experience with CI/CD processes, version control (Git), and automated deployment strategies.
Technical Integration: Ability to troubleshoot complex platform integrations and API-driven workflows.
Security & Compliance: Experience with Static Application Security Testing (SAST) and Cloud Security Posture Management (CSPM).
Problem Solver: A "Customer Success" mindset—the ability to diagnose a bottleneck and engineer a solution that aligns with the client's operational tempo.
Education: Bachelor’s Degree preferred (Experience can be substituted for education)
Experience: 5+ years in DevSecOps and Salesforce.
Clearance: Public Trust / Suitability.
Citizenship: Must be a U.S. Citizen.

Nice To Haves

Department of Veteran Affairs experience and similar federal government support.
Familiarity with Apex, Visualforce, and Lightning Web Components (LWC).
Experience with regulatory frameworks (FedRAMP, NIST, or similar).
Experience using AutoRABIT products specifically.

Responsibilities

Dedicated Product Stewardship: Provide deep-dive technical support and integration leadership for one of our core product pillars (ARM, CodeScan, or GUARD) within a dedicated team structure.
DevSecOps Integration: Configure and optimize CI/CD pipelines to automate Salesforce deployments using ARM (Automated Release Management).
Code Quality & Security: Implement and manage CodeScan to automate static code analysis (SAST), helping developers identify and fix vulnerabilities before they reach production.
Security Posture Management: Utilize GUARD to monitor Salesforce configurations, enforce security policies (HIPAA, GDPR, SOC 2, NIST, FISMA), and automate remediation of misconfigurations.
Cross-Platform Orchestration: Manage integrations between AutoRABIT products and the broader tech stack, including Git repositories, Jira, and Salesforce DX.
Mission Enablement: Act as a bridge between technical requirements and mission goals, ensuring the tools work at peak efficiency to reduce downtime and technical debt.