Experienced Automotive Warranty Administrator

Napleton Corporate • Oakbrook Terrace, IL

6d • $50,000 - $60,000

About The Position

Experienced Automotive Warranty Administrator Ed Napleton Automotive Group We are seeking an experienced Automotive Warranty Administrator to support our service operations in a fast-paced dealership environment. This role is critical to ensuring accurate claim processing, compliance, and timely reimbursement from manufacturers. This is a high-visibility, high-impact role.

Requirements

• Proven automotive warranty administration experience
• Detail-oriented with strong organizational skills
• Comfortable in a fast-paced environment
• Excellent written and verbal communication
• Able to pass background check and drug screen
• Must be 18+ years old

Nice To Haves

• CDK experience strongly preferred
• Multi-brand experience is a plus

Responsibilities

• Book, submit, and manage warranty claims accurately and efficiently
• Review and code repair orders to meet factory compliance standards
• Stay current on warranty policies and proactively review new recalls, TSBs, and factory bulletins as released
• Work across multiple OEM brands, expanding your warranty expertise
• Track and follow up on claim payments and rejections
• Reconcile warranty receivables with accounting
• Support service and body shop warranty workflows
• Maintain clean, audit-ready documentation

Benefits

• $50,000 – $60,000 per year
• Family-owned and operated — 90+ years strong
• Medical, Dental, Vision insurance
• 401(k)
• Paid vacation & sick time
• Employee discounts on vehicles, parts, and service
• Advancement opportunities within a Top 10 automotive group

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees