Work for Tom Wood Honda!
About The Position
Tom Wood Honda is excited to be transitioning to a brand-new dealership facility in Whitestown, Indiana, expected to open early 2027. Team members hired now will have the opportunity to grow with us through this exciting transition. The positions will be located in Anderson during this transition. We’re always seeking talented, motivated individuals to join our team in a variety of roles, including: Automotive Technicians Sales Consultants Service Advisors Administrative & Office Support Parts Specialists Management & Leadership Positions If you don’t see a specific opening that fits your skills, apply here to join our talent pool. We’ll keep your information on file and reach out when a position matches your experience.
Requirements
- Previous Automotive Service Advisor experience required
- Strong knowledge of automotive systems, maintenance, and repair processes
- Exceptional communication and interpersonal skills
- Proficiency with dealership management systems (Xtime, Dealertrack, etc.)
- Ability to multitask in a fast-paced environment while maintaining accuracy
- Professional appearance and demeanor consistent with a luxury brand
- Valid driver’s license with a clean driving record
Responsibilities
- Deliver a warm, professional, concierge-level greeting to every client
- Actively listen to customer concerns and clearly explain service recommendations
- Maintain consistent communication regarding repair status, timelines, and additional needs
- Build long-term customer relationships to encourage loyalty and repeat business
- Accurately write repair orders reflecting customer concerns and technician findings
- Collaborate with technicians and parts departments to ensure efficient workflow
- Prepare detailed and accurate estimates for repairs and maintenance
- Review completed work with customers and explain findings clearly and confidently
- Recommend maintenance and repair services based on manufacturer guidelines and vehicle condition
- Achieve service sales goals while maintaining honesty, transparency, and trust
- Promote dealership programs, warranties, and service packages
Benefits
- Paid Time Off (PTO) & Vacation
- Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Life & Disability Insurance
- Professional Training & Career Development
- Tuition Reimbursement
- Service Awards
- Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
11-50 employees
