Automotive Service Writer - Hyundai

LARSON MOTORS INC•Tacoma, WA

1d•$74,000 - $136,000

About The Position

Move People Forward. Deliver Exceptional Service Larson Hyundai is looking for a motivated, customer-driven Service Writer who thrives in a fast-paced environment and believes great service makes all the difference. If you’re organized, energetic, and passionate about helping customers feel confident in their vehicle ownership experience, this is a great opportunity to grow your career with a brand known for quality, innovation, and trust. Why You’ll Love Working with Larson Hyundai Career Development: Clear paths for advancement, including opportunities to move into Service Drive leadership. Training & Support: Hyundai-focused training and ongoing development to help you succeed and stay ahead. Team-Centered Culture: Work alongside a professional, collaborative team committed to doing things the right way. Purposeful Work: Be the connection between our customers and their vehicles—keeping them safe, informed, and on the road. What We’re Looking For Customer-First Mindset: You communicate clearly, professionally, and with empathy. Strong Multitasker: Comfortable managing multiple repair orders in a high-volume service department. Driven & Reliable: You take ownership of your work and follow through. Growth-Oriented: You’re eager to learn, improve, and build a long-term career in automotive service.

Requirements

Provide above average Customer Service.
Automotive dealership experience preferred, but not necessary.
Ability to properly handle potentially stressful situations.
Friendly, courteous, professional with a "team player" attitude.
Self-motivated to work independently as well as part of a team.
Ability to take direction well.
Clear and concise communication skills
Highly organized
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Customer Experience: Greet customers, schedule service appointments, gather vehicle concerns, and document repair needs accurately.
Estimates & Communication: Provide clear parts and labor estimates and keep customers informed throughout the repair process.
Workflow Management: Coordinate repairs, track parts orders, and complete warranty and service documentation.
Quality & Satisfaction: Ensure every customer leaves feeling confident, respected, and well cared for.