Automotive Service Technicians - Johnson Volvo Cars Charlotte

Hol-Dav Inc•Charlotte, NC

About The Position

Johnson Volvo Cars Charlotte has the exciting opportunity to expand our team. We are adding Full-Time Automotive Service Technicians. We are seeking a friendly, customer service-oriented, confident individual with a positive attitude to join our service team. Bring your strong work ethic and desire to succeed and we will offer you training and give an opportunity to advance your career within our organization. Johnson Volvo Cars Charlotte is a member of Johnson Automotive, one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

Requirements

ASE Certification preferred
Volvo or similar experience preferred
Must pass a pre-employment drug test, background check and E-Verify
An active and valid driver license and good driving record
Ability to maintain a positive attitude while working under pressure in a fast-paced environment
Capability to prioritize multiple tasks effectively
Ability to communicate orally and in writing with various levels of internal and external customers
Have strong organizational skills and be extremely detail oriented
Be self-motivated and able to accomplish tasks with little supervision
Have the ability to work individually and in a team environment
Basic computer knowledge
Must be comfortable sitting, standing and/or walking for long periods of time
Professional demeanor
Must be able to meet company’s employment requirements
Flexible work schedule Monday through Friday and some Saturdays

Nice To Haves

ASE Certification preferred
Volvo or similar experience preferred

Responsibilities

Receive repair orders from advisor or dispatcher
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform necessary repairs
Communicate with parts department to obtain needed parts
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Notify service advisor immediately if additional work outlined is not needed or required
Notify service advisor immediately if repairs cannot be completed within the time promised
Document work performed
Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands
Attend factory-sponsored training classes as required
Keep abreast of factory technical bulletins
Ensure that customers' cars are kept clean
Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times
Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
Other duties as assigned by management