Automotive Service Technician- Import Vehicles - Farmington Hills, Michigan, United States

LaFontaine Automotive Group•Farmington Hills, MI

57d

About The Position

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: We are seeking a skilled, detail-oriented Service Technician specializing in the reconditioning of imported vehicles, including but not limited to Acura, Volvo, Infiniti, Hyundai, and Genesis. The ideal candidate has strong diagnostic abilities, advanced technical knowledge, and a passion for delivering exceptional customer service. Responsibilities include performing routine maintenance, inspecting inventory vehicles, and completing reconditioning work with manager approval-primarily on import brands, with some domestic vehicles as well.

Requirements

Intermediate-level technicians (B/C-level); not entry-level/lube tech.
A5 Brakes (minimum requirement)
A4 Suspension & Steering (minimum requirement)
Ability to read and comprehend instructions and information.
Excellent communication skills.

Nice To Haves

A1 Engine Repair (good-to-have, but not required)
A6 Electrical/Electronic Systems (good-to-have, but not required)
A7 Heating & A/C (good-to-have, but not required)

Responsibilities

Perform multi-point/safety and used-vehicle reconditioning inspections
Diagnose and complete required repairs to prepare vehicles for retail
Document findings and repair recommendations with accuracy and urgency
Receive repair orders from dispatcher and take to stall area.
Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
Diagnose cause of any malfunction and perform repair as authorized.
Communicate with the Parts Department to obtain needed parts.
Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
Document work performed.
Road-test vehicles to ensure repair has addressed the customer complaint.
Quality check work performed.
Attend training classes.
Keep abreast of factory technical bulletins.
Ensure that customers' vehicles are kept clean.
Administer safety and housekeeping policies and procedures.
Understand and follow federal, state, and local regulations, governing service repair work.

Benefits

Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
Flat rate pay