Automotive Service Scheduler
About The Position
At Ray Laethem Dealership is looking for a full time Service Scheduler. We pride ourselves on delivering reliable, high-quality automotive service with a strong focus on customer satisfaction. We're looking for an organized and customer focused Automotive Service Scheduler to join our team and help keep our operations running smoothly. Position Overview: The Automotive Service Scheduler is responsible for managing service appointments while also handling customer transactions. You will be the first and last point of contact for many customers, helping ensure a smooth and positive service experience from start to finish.
Requirements
- Previous experience in an automotive service environment or customer service role preferred
- Cash handling or cashier experience is an asset
- Strong organizational and multitasking skills
- Comfortable using multiple computer programs
Responsibilities
- Schedule and confirm service appointments via phone, email, and online systems
- Communicate clearly with customers about service timelines availability, and updates
- Greet customers in person and assist with service check-in/check-out
- Process payments accurately (cash, debit, credit) and issue receipts
- Balance cash drawer and handle daily transaction records
- Maintain accurate customer and service records
- Provide exceptional customer service at all times
Benefits
- Medical, Dental, and Vision Packages
- 401K
- No Holidays
- Paid Time off that increases with years of service
- Monday-Friday, and every other Saturday
- Opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
