Automotive Service Receptionist

Prestige Ford • Mount Dora, FL

3d

About The Position

Prestige Ford is one of the region's best dealerships, serving the Mount Dora, Leesburg, Apopka and Orlando communities in Florida since 1991. We are currently seeking Automotive Receptionists to join our team. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! We are hiring for Full-Time!!! What We Offer Flexible Hours Great work culture 401K Health/Vision/Dental Growth-Opportunity PTO Responsibilities Answer dealership group phones Greet and receive service and parts departments customers. Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson Work cooperatively with the Service and Parts Department teams. Communicate with callers and visitors in a professional, friendly, and efficient manner Type memos, correspondence, reports, and other documents Assist in scheduling customers for service appointments. Assist with making out going to schedule customers that have services due or missed appointments.

Requirements

• Previous call center or switchboard experience preferred
• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual nature and ability to handle schedule flexibility
• Fast Paced Environment
• A clean driving record & valid driver’s license
• A professional appearance

Nice To Haves

• Previous call center or switchboard experience preferred

Responsibilities

• Answer dealership group phones
• Greet and receive service and parts departments customers.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the Service and Parts Department teams.
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling customers for service appointments.
• Assist with making out going to schedule customers that have services due or missed appointments.

Benefits

• Flexible Hours
• Great work culture
• 401K
• Health/Vision/Dental
• Growth-Opportunity
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed