AUTOMOTIVE SERVICE PHONE OPERATOR

Yark Automotive Group • Toledo, OH

7d

About The Position

Yark Automotive, the largest dealership group in Northwest Ohio is growing! We are consistently voted as one of the best employers in the region because we care about our employees. We are not the "typical car dealership" with unachievable goals and no support. We are focused on getting you the career that you want to have. Our Employees love working for Yark because they receive the growth and infrastructure you will find at a corporation but the personal attention of a family owned business!

Requirements

• Ability to communicate on multiple platforms
• Prior customer service, retail or hospitality experience welcome
• One year of related experience and/or training; or equivalent combination of education and experience.
• Sales skills, great communication, and excellent customer service skills are a must.
• Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
• Current valid driver’s license is required for all employees.
• Mathematical skills including, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Responsibilities

• Respond to all incoming calls and directing our customers in the appropriate way
• Be able to ask the right questions to ensure we are listening to our customers and providing the correct direction the first time
• Interact with new and existing customers to confirm their satisfaction
• Provide the most direct approach to the customer request using the processes and procedures that are in place
• If necessary, follow up with department or customer to ensure proper outcome
• Work with various computer platforms proficiently
• Regular and predictable attendance

Benefits

• Medical
• Employee discounts on vehicle purchases, parts and service Paid-time-off
• Comprehensive employee recognition programs.
• Continued training through the manufacturer.
• Opportunities for career advancement.
• When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.
• Simply put, you'll experience the best that a career in the automotive industry has to offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed