Automotive Service Mobile Technician

Gary Yeomans Ford Knoxville•Knoxville, TN

About The Position

Now Hiring: Ford Mobile Service Technician Revolutionize the way we deliver service! Are you a skilled Automotive Technician looking for more independence, variety, and a break from the traditional shop environment? Join Gary Yeomans Ford Knoxville’s cutting-edge Mobile Service Team . You’ll bring the expertise of our dealership directly to our customers’ homes and workplaces, providing a premium, hassle-free experience. Why You’ll Love Working Here: Independence: Manage your own mobile service van and daily route with minimal supervision. Top-Tier Benefits: Competitive pay, paid drive time, health/dental/vision insurance, 401(k) with company matching, and paid time off. Career Growth: Access to factory-sponsored Ford training and certifications to advance toward Master Tech status. Perks: Employee vehicle purchase programs, boot allowance, and a modern, fully-equipped service vehicle. Company provided cell phone. What You’ll Do: On-Site Service: Perform routine maintenance (oil changes, tire rotations, brake service) and light repairs at customer locations. Advanced Diagnostics: Use Ford-specific diagnostic tools to troubleshoot electrical, mechanical, and software issues. Recall & Software Support: Execute manufacturer recalls and perform critical vehicle software updates remotely. Customer Experience: Act as a brand ambassador, explaining services clearly and building trust with every visit. Van Management: Maintain a clean, organized, and fully stocked mobile service unit.

Requirements

2+ years of automotive technician experience (Ford or Lincoln experience is a major plus).
Valid driver’s license with a clean driving record is required
Strong diagnostic abilities, technical proficiency with tablets/handheld tools, and excellent communication skills.
Must be able to lift up to 50–100 lbs
A self-motivated "start-up" mentality with a passion for providing world-class customer service.

Nice To Haves

ASE certifications (A1–A9) or Ford STST credentials are highly preferred.

Responsibilities

Perform routine maintenance (oil changes, tire rotations, brake service) and light repairs at customer locations.
Use Ford-specific diagnostic tools to troubleshoot electrical, mechanical, and software issues.
Execute manufacturer recalls and perform critical vehicle software updates remotely.
Act as a brand ambassador, explaining services clearly and building trust with every visit.
Maintain a clean, organized, and fully stocked mobile service unit.