Automotive Service Manager

AAMCO Transmissions and Total Car Care•Louisville, KY

About The Position

Since 1957, AAMCO has been a trusted name in automotive repair, with over 600 locally owned and operated centers. Known as the worldwide leader in transmission repair, AAMCO has serviced more than 45 million vehicles and continues to set the standard in diagnostics, maintenance, and total car care. Our St. Matthews location in Louisville, Kentucky, proudly carries forward that legacy. Locally owned and operated, we’ve been serving this community since 1971—over 50 years of trusted service, built on relationships, reliability, and a commitment to excellence. Many of our team members have been with us for a decade or more, creating a workplace that feels more like family than just a job. At AAMCO St. Matthews, we combine national expertise with local care, offering our neighbors the best of both worlds: cutting-edge service backed by decades of community trust. Position Responsibilities: Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales Meet, greet and recommend services to customers Manage technician workflow and the status of the customers vehicles’ repairs Order parts and inventory Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product. What We Offer: Competitive compensation packages and incentive programs Ongoing training and field support M-F work week schedule, No Weekends Growth opportunity

Requirements

Minimum of 2-5+ years of Automotive Management Experience
Excellent closing skills
Strong commitment to customer service and relationship building
Ability to communicate and use interpersonal skills at a sustained high level
Capable of multi-tasking and executing in a fast-paced environment
Coachable, honest and goal-oriented team player
Must have valid driver's license

Responsibilities

Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
Meet, greet and recommend services to customers
Manage technician workflow and the status of the customers vehicles’ repairs
Order parts and inventory
Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product