Automotive Service Manager

Salem Tire Pros & Auto Service•Salem, OH

7d•$45,000 - $65,000

About The Position

The Service Manager is responsible for the management of tire, lubrication and mechanical repair for customer vehicles; Leading and Managing the flow of service work through the service department ensuring quality repairs are completed. The Service Manager will assist owners in communicating with customers and manage the parts inventory. Great growth and career opportunities.

Requirements

High School graduate or comparable vocational training
Experience managing an auto repair store.
Knowledge of auto repair point of sale systems and automotive-related software
Knowledge of auto/truck repair technology
2+ years of tire or auto repair management experience
Strong communication and management skills

Nice To Haves

Experience in customer interaction and phone sales of automotive services.

Responsibilities

Schedules and assigns Repair Order Requests to appropriate Mechanic or Tire/Lube Technician
Reviews quality of workmanship to ensure compliance with Company standards
Road tests vehicles before or after completion of job
Inspects work to be certain that all authorized work is completed and billed properly and that the work order is correct
Manages shop equipment, including maintenance and purchase of capital equipment
Manages the inventory of auto parts, shop supplies and other expendable materials
Manages shop cleanliness
Ensures employees are in compliance with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Inspects each vehicle and ensures customers are satisfied
Manages the performance of service department personnel