Automotive Service Manager - CARS of America - Glenview, IL

GreatWater 360 Auto CareGlenview, IL
19h$56,000 - $84,536

About The Position

Automotive Service Manager / Shop Manager (Operating Partner) Shop Name: CARS of America Shop Address: 1727 Chestnut Ave, Glenview, IL 60025 Competitive Pay + Performance Opportunities Quick Apply — our application takes less than 5 minutes Lead a High-Performing Automotive Shop We’re looking for an experienced Automotive Service Manager / Shop Manager to lead the daily operations of a professional automotive repair facility. At GreatWater , we combine the p ersonal culture of a neighborhood shop with the tools, systems, and support of a growing automotive network . Our Operating Partners lead their teams, maintain our standards, and ensure customers receive honest, high-quality service. If you're a leader who enjoys building teams, driving performance, and delivering excellent customer service , we’d love to meet you.

Requirements

  • 2+ years automotive shop management experience
  • 1+ year sales experience or strong service sales ability
  • Strong leadership and team development skills
  • Experience managing technicians and service advisors
  • Ability to manage workflow, productivity, and shop performance
  • Comfortable reviewing financial reports and shop KPIs
  • Strong communication and problem-solving skills
  • High school diploma or GED required
  • Valid driver’s license with acceptable driving record

Responsibilities

  • Lead, coach, and develop the shop team
  • Manage daily shop operations and workflow
  • Maintain company standards, systems, and values
  • Sell repair and maintenance services using transparent communication
  • Monitor technician productivity and shop efficiency
  • Conduct hiring, onboarding, and training of team members
  • Perform employee coaching and performance reviews
  • Manage inventory, vendor relationships, and warranty administration
  • Monitor financial performance and shop profitability
  • Handle customer concerns and service recovery
  • Ensure shop safety and operational standards

Benefits

  • Competitive Salary PLUS Monthly & Quarterly Incentives
  • Paid training and skill development
  • Modern tools and equipment
  • Supportive team environment
  • Career advancement opportunities
  • Stable workflow and professional shop environment
  • Benefits begin the date of hire , except for 401(k) eligibility after 90 days
  • Front Loaded PTO + 6 paid holidays
  • Paid Parental Leave (1 week)
  • Teammate discounts on services
  • 401(k) Match : 100% of first 3% + 50% of next 2%
  • Health, Dental & Vision Insurance
  • HSA Match up to $15 per paycheck
  • Company paid Life Insurance & AD&D ($25,000)
  • Employee Assistance Program (24/7, free)
  • Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
  • Training & Tuition Reimbursement
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