Jeff Wyler Automotive Service Manager - Columbus Auto Mall
About The Position
JEFF WYLER COLUMBUS AUTO MALL is hiring a highly motivated, loyal, and goal-oriented team leader to take the service department to the next level. The best candidate has a passion for leading and developing people and uses high levels of integrity to guide decisions. To be considered for this role, you must be able to: DEALERSHIP COMMITMENT: Industry Leading compensation, competitive wages, and bonus structure Career Advance Opportunities Paid Holidays & Vacation Stable upwardly mobile employment with a growing company Clean Modern Fully Equipped Facility Medical, Dental, Vision & much more!
Requirements
- At least 5 years of proven success as a Service Manager
- Previous dealership experience required
- Top-level management skills with an impeccable work ethic and positive attitude
- Thorough understanding of the value of high CSI scores
- Strong communication and collaboration skills, professional, team player, passionate, driven
- Intermediate computer proficiency is required, CDK and Tikion are a plus
- All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening
Nice To Haves
- CDK and Tikion are a plus
Responsibilities
- Ensure customers receive prompt, courteous, and effective service with positive dealership experience
- Provide a high level of support with the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner
- Ensure the correct handling of all aspects of the service transaction from the "meet and greet" to "fix it right the first time"
- Serve as a liaison between service advisors, technicians, and customers
- Hire, manage, and develop Service Department employees - technicians and service advisors
- Monitor and maintain training and certification requirements
- Prioritize required services
- Follow manufacturer and company policies and procedures
- Meet and exceed customer satisfaction benchmark
Benefits
- Industry Leading compensation, competitive wages, and bonus structure
- Career Advance Opportunities
- Paid Holidays & Vacation
- Stable upwardly mobile employment with a growing company
- Clean Modern Fully Equipped Facility
- Medical, Dental, Vision & much more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
