Service Greeter
Bristol Honda•Bristol, TN
1d•Onsite
About The Position
Bristol Honda is seeking a friendly, professional, and customer-focused Full-Time Automotive Service Greeter to serve as the first point of contact for our service customers. This role is essential in delivering a positive customer experience, maintaining efficient service drive operations, and supporting the service advisor team. The ideal candidate is dependable, energetic, and committed to providing outstanding customer service in a fast-paced automotive environment.
Requirements
- High school diploma or equivalent preferred
- Previous customer service experience required; automotive experience a plus
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Ability to multitask and remain organized in a fast-paced environment
- Reliable attendance and punctuality required
- Basic computer or tablet skills preferred
- Valid driver’s license may be required
- Ability to stand and walk for extended periods throughout the workday
- Ability to work outdoors in varying weather conditions
- Ability to move safely around vehicles, including bending and reaching
- Schedule may include early mornings, evenings, and Saturdays based on service department hours
Nice To Haves
- Previous customer service experience required; automotive experience a plus
Responsibilities
- Greet service customers promptly and professionally upon arrival
- Direct customers to service advisors and waiting areas as needed
- Assist with initial vehicle intake and gather basic customer and vehicle information
- Help manage traffic flow in the service drive to ensure safety and efficiency
- Answer general questions regarding the service process and dealership amenities
- Communicate effectively with service advisors, technicians, and support staff
- Maintain a clean, organized, and professional service drive area
- Ensure customers feel welcomed, informed, and valued throughout their visit
- Follow all dealership policies, safety procedures, and customer service standards
Benefits
- Competitive full-time compensation
- Benefits package available for full-time employees
- Supportive team environment
- Opportunities for advancement within the dealership
- Employee discounts and additional benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
