Automotive Service Business Development Center Representative

Lancaster County Motors • Lancaster, PA

2d

About The Position

Service BDC Rep – Help Keep Our Shop Busy! ?? Love talking to people and staying organized? Join our team and help keep our service department running strong! As our Service BDC Rep, you’ll be the first point of contact for customers—setting appointments, answering questions, and making sure no opportunity slips through the cracks.

Requirements

• Are friendly, upbeat, and love helping people
• Have strong communication skills (phone + email)
• Stay organized and follow through
• Are comfortable using a computer
• Have a valid driver’s license

Responsibilities

• Answering incoming calls and booking service appointments
• Following up with customers (missed visits, reminders, leads)
• Helping customers get the answers they need
• Keeping everything organized in our scheduling system
• Jumping in to resolve concerns or getting the right person involved

Benefits

• Consistent Monday–Friday schedule (no weekends!)
• Team-focused environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees