Automotive Service Assistant

The Faulkner Automotive GroupMechanicsburg, PA
4d

About The Position

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Service Assistant to join our team at Subaru Mechanicsburg! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards. As a Service Assistant, you will work directly with Faulkner's service customers to set up initial and follow-up appointments, provide them with price quotes, notify them of recalls, handle the courtesy car program and answer any customer questions. The Service Assistant may also be required to handle filing duties, as well as light accounting functions to support the service department. About Faulkner The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country. Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Requirements

  • Valid driver’s license

Nice To Haves

  • Vehicle repair or service experience a plus
  • Customer service experience preferred
  • Excellent communication skills

Responsibilities

  • Set up initial and follow-up appointments
  • Provide price quotes
  • Notify customers of recalls
  • Handle the courtesy car program
  • Answer customer questions
  • Handle filing duties
  • Light accounting functions to support the service department

Benefits

  • Top-tier benefits: Medical, Dental and Vision
  • 401k with company match
  • Paid time off & paid holidays
  • Employee discounts
  • Employee referral bonuses
  • Annual reviews and merit increases
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