Automotive Service Advisor

Berlin City Auto Group • Williston, VT

14d • $100,000 - $110,000

About The Position

A Service Advisor initiates automotive service and repairs by communicating with customers to ascertain the maintenance services requested. In addition, they verify any warranty and service contract coverage and identify and inform customers of any additional vehicle maintenance or repair opportunities deemed valuable to maintain vehicle safety and performance. The Service Advisor is an excellent opportunity to experience the day-to-day operations of the service department. Whether answering and making phone calls and emails or assisting service customers face to face, you'll be responsible for ensuring every customer has a positive, lasting experience with Berlin City Auto Group. Pay Range: $100,000- $110,000 annually

Requirements

• You have a minimum of one year prior automotive experience
• Possess a valid driver's license and have a favorable motor vehicle record
• Ability to pass a pre-employment background check
• Authorized to work in the United States

Responsibilities

• Provide every customer with an estimate of repair costs, including parts and labor, or identification of warranty coverage after a complete assessment is completed on the vehicle.
• Provide customers authorization timely for additional repairs that may be needed before the repairs are completed.
• Establish a realistic and specific time promise (including waiters) for each customer.
• Maintain an accurate job tracking sheet that provides a proper workload based on daily calculations of group capability. Workload should not create carryovers, nor should the production group run out of work.

Benefits

• Competitive pay plan with a career path that offers financial growth opportunities.
• Flexible schedule with paid time off that accrues from day one of employment
• Recognition programs & awards are part of the culture that rewards excelling and high-performance
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(k) with employer contribution!
• Health and Wellness membership reimbursement of up to $75.00 per month
• Employee discounts
• Fun team atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed