Automotive Service Advisor

Rairdon Auto Group•Burlington, WA

1d•$60,000 - $145,000•Onsite

About The Position

Rairdon’s Kia is looking for a friendly, driven, and customer-focused Service Advisor to join our growing team. If you’re passionate about cars and thrive in a fast-paced, team-oriented environment, we want to hear from you!

Requirements

Previous Service Advisor or automotive customer service experience preferred
Strong communication and problem-solving skills
A customer-first attitude and a professional demeanor
Ability to multitask in a busy service drive
Familiarity with DMS software is a bonus

Responsibilities

Greet service customers with a professional and welcoming attitude
Listen to vehicle concerns and document issues clearly
Communicate with technicians to determine service needs and timelines
Provide accurate cost and time estimates
Recommend maintenance and repair services based on vehicle history and Honda guidelines
Keep customers informed throughout the service process
Ensure smooth and timely vehicle pickup and payment
Deliver top-tier customer satisfaction every single time

Benefits

Medical, Vision, and Dental Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
6 Paid Holidays subject to completion of 90-day introductory period
401k plan with match, subject to completion of the introductory period and other eligibility requirements
Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.

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