Automotive Service Advisor - Geoff Penske GMC
About The Position
Geoff Penske GMC is looking for an experienced Service Advisor to join our award-winning service department team to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Responsibilities Manage a team of technicians through scheduling and assigning work Provide quality, friendly, professional customer service Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors Communicate directly with technicians regarding the status of the service work as well as the estimated time for completion so that customers can be informed Comply with all company safety policies and procedures Efficiently and accurately ensure quality repair work in accordance with dealerships and factory standards Qualifications Strong listening skills Service advisor experience preferred GM exprerience preferred Automotive Technical/Trade school degree Ability to learn new technology, repair and service procedures and specifications Enjoy working in a fast-paced environment Positive, friendly attitude, along with a customer service mentality High school diploma or equivalent Math, Reading and Basic Computer skills Excellent oral and written communication skills Professional appearance and work ethic Must have a valid PA driver's license with good driving record Benefits: Company Issued Uniforms Energetic Work Environment Health, Dental, Vision and Life Insurance 401K with Company Match Paid Time Off Advancement within the Department and/or Company Employee Vehicle Purchase Program Employee Service Discount Program In order to qualify for employment All applicants must pass pre-employment testing which includes: Background Checks, MVR, and Drug Testing. Geoff Penske GMC is an Equal Employment Opportunity employer.
Requirements
- Strong listening skills
- Ability to learn new technology, repair and service procedures and specifications
- Enjoy working in a fast-paced environment
- Positive, friendly attitude, along with a customer service mentality
- High school diploma or equivalent
- Math, Reading and Basic Computer skills
- Excellent oral and written communication skills
- Professional appearance and work ethic
- Must have a valid PA driver's license with good driving record
Nice To Haves
- Service advisor experience preferred
- GM exprerience preferred
- Automotive Technical/Trade school degree
Responsibilities
- Manage a team of technicians through scheduling and assigning work
- Provide quality, friendly, professional customer service
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors
- Communicate directly with technicians regarding the status of the service work as well as the estimated time for completion so that customers can be informed
- Comply with all company safety policies and procedures
- Efficiently and accurately ensure quality repair work in accordance with dealerships and factory standards
Benefits
- Company Issued Uniforms
- Energetic Work Environment
- Health, Dental, Vision and Life Insurance
- 401K with Company Match
- Paid Time Off
- Advancement within the Department and/or Company
- Employee Vehicle Purchase Program
- Employee Service Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
