Automotive Service Advisor - Dover Lincoln Mazda

HERTRICH Family of Automobile DealershipsDover, DE
1d

About The Position

Automotive Service Advisor / Service Writer - Full Time Hertrich Family of Automobile Dealerships The Hertrich Family of Automobile Dealerships is seeking an energetic and customer-focused Automotive Service Advisor / Service Writer to join our world-class service team! Why Choose Hertrich? Competitive pay and unlimited growth opportunities Fast-paced, team-oriented environment Family-owned company representing 24 dealerships, 14 Collision Centers, and 18 Automotive Brands across Delmarva and beyond Strong community presence, supporting over 90 local organizations and charities

Requirements

  • Customer-focused, enthusiastic, and motivated team player
  • Prior sales and/or customer service experience required (auto industry a plus)
  • Strong communication skills (English required; Spanish bilingual preferred)
  • Computer skills and ability to learn dealership software
  • High School diploma or GED required
  • Flexible schedule, including evenings and Saturdays
  • Valid driver's license with a clean record

Nice To Haves

  • Prior sales and/or customer service experience required (auto industry a plus)
  • Strong communication skills (English required; Spanish bilingual preferred)

Responsibilities

  • Greet and assist service customers promptly and professionally
  • Answer service calls, schedule appointments, and keep customers updated
  • Advise customers on repair/service needs, costs, and completion timelines
  • Coordinate repair orders with Technicians
  • Ensure top-level customer satisfaction-get it right the first time
  • Recommend additional services when appropriate
  • Maintain accurate records and reports

Benefits

  • Extremely competitive salary
  • Medical, Dental, Vision, Disability & Life Insurance plans
  • Paid vacation, holidays, and personal days
  • 401(k) with employer match
  • Employee purchase discounts

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service