Automotive Service Advisor

Hertz • Fort Lauderdale, FL

3d • $23 • Remote

About The Position

Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun
4:00am to 5:00pm

Ability to work REMOTE – Required to be located in the surrounding Fort
Lauderdale area, and able to travel to our Fort Lauderdale office for your first
week of training

The hourly rate for this opportunity is $23/hr.

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental
brands in approximately 9,700 corporate and franchisee locations throughout
North America, Europe, The Caribbean, Latin America, Africa, the Middle East,
Asia, Australia and New Zealand. The Hertz Corporation is one of the largest
worldwide airport general use vehicle rental companies, and the Hertz brand is
one of the most recognized in the world.

Requirements

• Highschool Diploma or GED.
• 3 years of previous vehicle maintenance experience.
• Minimum of 4 ASE certifications related to job scope.
• Ability to work remote.
• Automotive vehicle repair background.
• Ability to multitask.
• Negotiation.
• Computer literate.
• Customer service.
• Experience with labor guides.

Nice To Haves

• Fleet experience preferred.

Responsibilities

• Ensure vendors are performing requested repairs at agreed upon pricing.
• Reviewing a wide range of vehicle repair requests.
• Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM.
• Handle repair disputes with national account vendors.
• Validating parts pricing and labor times.
• Guarantee vehicle repairs adhere to company policies and address safety concerns.
• Efficiently drive down vendor cycle time to minimize out of service days.
• Handle phone calls related to vehicles experiencing extensive down time.
• Adhere to goal setting metrics for all job functions.
• Review vehicle repairs.
• Handle phone calls, emails, and chats.
• Working behind a desk.
• Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid.

Benefits

• Remote Work.
• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees