Automotive Service Advisor

Berman Star Nissan • Niles, IL

2d • $100,000

About The Position

Job Title: Automotive Service Advisor Location: Berman STAR Nissan (Niles, IL) Schedule: Full Time Pay: $100,000/year - Commission structured pay plan Company Benefits: Competitive PTO Policy Multiple Low-Cost Medical Insurance Options Low-Cost Dental, Vision & Life Insurance Options Short Term & Long Term Disability Fully PAID Training 401K Automotive Service & Sales Discounts Outlined Career Path and Opportunities for Advancement

Requirements

• 1 year of Service Advisor experience, preferred
• Clean driving record and valid driver’s license (3 yr min)
• Strong interpersonal skills with the ability to build rapport and establish trust with customers
• Excellent communication skills, both verbal and written
• Detail-oriented with the ability to accurately document service requests and recommendations
• Proficient computer skills and familiarity with automotive service software systems
• Ability to multitask and prioritize tasks in a fast-paced environment
• Knowledge of automotive systems and repair procedures is a plus
• Must be willing to submit a background screening

Nice To Haves

• 1 year of Service Advisor experience
• Knowledge of automotive systems and repair procedures

Responsibilities

• Greet customers promptly and courteously upon arrival at the service drive
• Obtain customer and vehicle information
• Listen attentively to customers' concerns and accurately document their vehicle service needs
• Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
• Comfortably and clearly explain all completed work and charges to the customer
• Coordinate service appointments and ensure timely completion of service orders
• Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction

Benefits

• Competitive PTO Policy
• Multiple Low-Cost Medical Insurance Options
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability
• Fully PAID Training
• 401K
• Automotive Service & Sales Discounts
• Outlined Career Path and Opportunities for Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed