Automotive Service Advisor

Gossett Motors•Memphis, TN

15h

About The Position

GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities . JOB SUMMARY We are currently have openings for a Service Advisor to join our team. Our top performers earn six-figures. Gossett Motor Cars Benefits Unsurpassed professional training Team-oriented environment Advancement opportunities Monthly guarantee while training Paid vacation (max 4 weeks) 13 New Car Brands with more to come 401k (company match) Affordable Medical Insurance Dental Insurance Vision Insurance Life and Disability Coverage Employee car purchase program Wellness program On-site mobile health clinic

Requirements

Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
Positive attitude
Team player
Sales experience is a plus
CSI focused

Responsibilities

Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers