Automotive Service Advisor

Tuffy Auto Repair•Loves Park, IL

8d•$50,000 - $100,000

About The Position

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors . If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Requirements

Maintain a positive, energetic attitude throughout the day
Basic knowledge of menu-based computer software
Strong organizational skills
Demonstrates the desire to improve and advance personally and professionally
Valid driver’s license with an acceptable driving record
Flexible schedule and able to work weekdays, weekends, evenings
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!

Nice To Haves

Two years of experience in an auto repair facility is a plus

Responsibilities

Make Customer Satisfaction number one
Identify primary concerns and determine customer needs through open-ended questions
Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Benefits

Competitive salary
Health insurance
Paid time off
Benefits/Perks
Paid Holidays and Paid Time Off
Careers Advancement Opportunities - we are always looking to promote from within!
Reimbursement for any successfully completed ASE certifications
Flexible Scheduling with a rotating day off
Closed on Sundays
Competitive Compensation with bonus incentives